Customer service was excellent. Showed us various fans that would be suitable for our situation. Price and quality of fans is great!
Product reviews
Date of purchase: 02/11/2026
0
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BF
beverley fryer
Feefo Verified
3 months ago
What beverley fryer said about Universal Fans:
excellent
Product reviews
Date of purchase: 02/17/2026
0
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RI
Richard
Feefo Verified
AUS
3 months ago
What Richard said about Universal Fans:
Order came on time and as expected
Product reviews
Date of purchase: 02/02/2026
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KS
Ken Spiden
Feefo Verified
AUS
4 months ago
What Ken Spiden said about Universal Fans:
Very difficult to order on line unable to pay online unless you were a business
Product
Universal Fans
3 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
Product reviews
Product
Universal Fans
3 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.