How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Universal Fans Reviews

http://www.universalfans.com.au/

EXCELLENT

Service

4.6

Product

4.5

104

ratings over the past year

Displaying all 2,005 reviews

Trusted Customer

Feefo Verified

8 years ago

Quiet Fans

Excellent service. Asked for a quiet fan- got it-- went back and bought another.

Product reviews

Date of purchase: 11/03/2017

Trusted Customer

Feefo Verified

8 years ago

most of the service was done online and was answered quickly

Product reviews

Date of purchase: 10/26/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Great quality fans and speedy delivery. Also great customer service when I rang to enquire how long it would take.

Product reviews

Date of purchase: 10/25/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Good, but could definitely have been more descriptive of the actual products and taken more initiative to check what we wanted fans for so we get what we'd want.

Product reviews

Date of purchase: 10/25/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

They were prompt in getting back to me about my enquiry and in sorting out my order. Yes I would deal with them again and recommend them.

Product reviews

Date of purchase: 10/23/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

informative on products and assisted with choosing a more suitable product. Quick delivery.

Date of purchase: 10/25/2017

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Very good service. Follow up was handled in a very professional manner. Would recommend them again.

Product reviews

Date of purchase: 10/16/2017

Trusted Customer

Feefo Verified

mansfield vic

8 years ago

What Trusted Customer said about Universal Fans:

helpful

The customer service was of a very high standard and Troy was extremely helpful with the purchase of my fans,lights and controllers. even giving me the number and contact for hunter fans here in...

Product reviews

Date of purchase: 10/17/2017

Trusted Customer

Feefo Verified

Toowoomba

8 years ago

What Trusted Customer said about Universal Fans:

Quote back quickly, fans delivered in a few days

Yes

Date of purchase: 10/26/2017

Trusted Customer

Feefo Verified

8 years ago

Great service

Good old fashioned customer service with great products.

Product reviews

Date of purchase: 10/25/2017

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Universal Fans Reviews

Luna Light 200 8 white round exhaust fan with LED lightMore reviews of this productView product websiteThis fan met all the requirements I asked for. Excellent service

Radical 60' White w/ DC Motor & RemoteMore reviews of this productView product websiteaccording to choice and other ratings online is a great economic fan

Intercept 2 52' WhiteMore reviews of this productView product websiteGood quality fans - simple design

Fanco Eco Silent DC Ceiling Fan With Remote - White 48More reviews of this productView product websitealthough the 48" fan seems great, the much more expensive and important for ventilation 94" fan does not do what we requested.

Rhino Extension Rod - 1.8m WhiteMore reviews of this productView product websiteWe could only get a long size that needed modification, ideally there would be more size options or even modification before freight option

XFLP150SS Square 150mm WhiteMore reviews of this productView product websiteThe fan was a replacement for a previous fan. It was the same fan, so fitted perfectly.

Albatross Ceiling Fan (84 ) with set of 6 Matt Black BladesMore reviews of this productView product websiteSeems a very good product

Wall Control & Light Switch incl PlateMore reviews of this productView product websiteI cannot rate this product as yet as the fans etc are being placed into a new home and we are not living in it for a few more weeks to come

Subfloor Kit #6 - (VKM 150 w/ BTO) includes:More reviews of this productView product websiteToo early to tell about the product but so far so good.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?