Universal Fans Reviews

Hi, We're sorry to hear your Eglo Iluka Low Profile DC Ceiling Fan is having some issues. The good news is that Eglo offers an in-home warranty service, which can save you time as they may be able to arrange for an electrician or technician to attend and assess the fan on-site. You can contact Eglo directly here: https://www.eglo.com/au/warranty-and-product-support Alternatively, we're more than happy to assist you directly and help facilitate the warranty process. If you'd prefer to work through us, please get in touch via: https://universalfans.com.au/contact-us/ We look forward to helping get this resolved as quickly as possible.