How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Eco Wizard Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 263 reviews

Trusted Customer

Feefo Verified

1 month ago

Failed to deliver right items

Failed to deliver ordered items

ECO Wizard

Eco Wizard

1 month ago

Thank you for the review. We are sorry to hear that you received the wrong items. We reached out by email last week to query this with you and have not yet had a response. Please confirm which items you have received, and we can check what was dispatched by the warehouse for you. Thank you, EcoWizard Customer Service Team

Glenn Lester

Feefo Verified

GBR

1 month ago

What Glenn Lester said about Eco Wizard:

Buy from Eco Wizard easy and great service

Great service and communication

ECO Wizard

Eco Wizard

1 month ago

Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Ahmad Mohammadi

Feefo Verified

GBR

1 month ago

What Ahmad Mohammadi said about Eco Wizard:

Delivery was ok

ECO Wizard

Eco Wizard

1 month ago

Thank you for the review, we are pleased to hear that your delivery went well. We look forward to your future orders!

Natalie Bonfield

Feefo Verified

GBR

1 month ago

What Natalie Bonfield said about Eco Wizard:

Excellent... Highly recommend

Excellent, quick delivery and good communication

Trusted Customer

Feefo Verified

1 month ago

Very positive

Trusted Customer

Feefo Verified

1 month ago

Hypervolt install

Good response when called.

Trusted Customer

Feefo Verified

1 month ago

I wouldn’t recommend this company

I was meant to have a refund for the delivery but never had it. Called was promised but never received anything

ECO Wizard

Eco Wizard

1 month ago

Thank you for the review. We apologise for the refund not having been completed: I have checked with our accounts team and they have now refunded your next day delivery chargers of £10. Please note that this can take 3-5 days to clear with the bank. We apologise for the delay in actioning this for you and please let us know if we can be of any further service.

Trusted Customer

Feefo Verified

1 month ago

Easy to navigate. Highly recomended

Top service

Stuart M

Feefo Verified

GBR

2 months ago

What Stuart M said about Eco Wizard:

Amazing service

What a great experience sales staff Ted is amazing clearly communicated. With honest details about the product. Helped with future unlocking of more advanced functions which I am looking forward to...

Chris Bowie

Feefo Verified

GBR

2 months ago

What Chris Bowie said about Eco Wizard:

Don't touch them - 3 engineer visits and 10 weeks later still not working

Never checked in on the subsquent engineers visits once they knew the first one had gone badly wrong. After three engineer visits and a product still not fully installed I've given up with them.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo