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UnderTheDoormat Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

KM

Kimberly Miles

Feefo Verified

3 years ago

What Kimberly Miles said about UnderTheDoormat:

Yes, I would absolutely stay there again. Great location There were no handles/grab rails for shower as advertised, which was a challenge for my father. During my stay there were two concierges -...

Richard

UnderTheDoormat

3 years ago

Dear Kimberly. We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday Handrails can be provided on request. Regarding the recommendation, we will investigate the issues you have mentioned that we will take appropriate action to ensure the same situation does not reoccur. Thank you once again for your feedback please feel free to reach our directly when planning your next stay in London. I will personally ensure that a perfect experience awaits. Best wishes, Sonali on behalf of 3 Sloane Gardens

Product reviews

Date of purchase: 04/28/2023

0

Trusted Customer

Feefo Verified

3 years ago

Mostly great. very timely

Richard

UnderTheDoormat

3 years ago

Dear Guest, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your fantastic review helps us work hard to deliver the best possible service everyday. We now look forward to welcome you next time for another fantastic stay. Best Wishes, Sonali on behalf of 3 Sloane Gardens.

Product reviews

Date of purchase: 04/28/2023

0

JC

Janet Chartraw

Feefo Verified

Chicago, IL USA

3 years ago

What Janet Chartraw said about UnderTheDoormat:

Their service is great!

UnderTheDoormat's customer service was great. We had an issue the first night we were there and I emailed them right away and they were quick to respond and the get it sorted. We had no further...

Richard

UnderTheDoormat

3 years ago

Dear Janet, We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/28/2023

0

Trusted Customer

Feefo Verified

3 years ago

Comfortable stay

The staff were on hand and welcoming and the apartment was well supplied. There were rather a lot of emails and messages but the team were making sure all questions were addressed. Sloane Square is a...

Richard

UnderTheDoormat

3 years ago

Dear Guest, Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation. Best WIshes, Sonali on Behalf of 3 Sloane Gardens,

Product reviews

Date of purchase: 04/21/2023

0

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NIKOLAOS EFTHIMIADIS

Feefo Verified

3 years ago

What NIKOLAOS EFTHIMIADIS said about UnderTheDoormat:

Nice, clean apartment and helpful front desk

Richard

UnderTheDoormat

3 years ago

Dear Nikolaos, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/21/2023

0

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Uwe Moldenhauer

Feefo Verified

3 years ago

What Uwe Moldenhauer said about UnderTheDoormat:

Für London sehr zu empfehlen

Total problemloses Ein- und auschecken, sehr schöne Unterkunft, alles vorhanden, netter Bezirk, könnte nicht besser sein.

Richard

UnderTheDoormat

3 years ago

Dear Uwe, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation. Best Wishes, Sonali on Behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/14/2023

0

MO

Mikel Zaldua Olabeaga

Feefo Verified

3 years ago

What Mikel Zaldua Olabeaga said about UnderTheDoormat:

Todo un descubrimiento. Para tener en cuenta en próximas salidas.

A pesar de llegar con cierto retraso, nos esperaron para dar todas las explicaciones necesarias.

Richard

UnderTheDoormat

3 years ago

Dear Mikel, We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on Behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/14/2023

0

Trusted Customer

Feefo Verified

3 years ago

Clean and well-managed accommodation, also a very kind and reliable team. would recommend it!

Richard

UnderTheDoormat

3 years ago

Dear Guest, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best Wishes, Sonali on Behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/14/2023

0

GM

Gerd Mattes

Feefo Verified

3 years ago

What Gerd Mattes said about UnderTheDoormat:

Perfekt für den London Besuch

Tolle, saubere und gut ausgestattete Wohnung. Sehr ruhig gelegen, trotzdem nur wenige Gehminuten zur UBahn. In ca. 20 Minuten gelangt man in die City. Geschäfte und Restaurants in unmittelbarer...

Richard

UnderTheDoormat

3 years ago

Dear Gerd, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation. Best Wishes, Sonali on behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/14/2023

0

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Nikita

Feefo Verified

Israel

3 years ago

What Nikita said about UnderTheDoormat:

Excellent service, lovely apartments

Thank you for excellent apartments. The house was clean, equipped with all required, the team was pleasure. We definitely will happy to use your service again!!!

Richard

UnderTheDoormat

3 years ago

Dear Nikita, We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on behalf of UnderTheDoormat.

Product reviews

Date of purchase: 04/14/2023

0

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