Good afternoon,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience fell short of expectations, and we appreciate the opportunity to respond.
Regarding the delay, we understand how frustrating it is when an order doesn’t arrive within the expected timeframe. The update you received about the fabric issue was accurate, and we regret that this affected your delivery. We strive to keep customers informed, and we are reviewing our communication processes to ensure we do better in the future.
We are also sorry that the blind you received did not match the sample you expected. All of our samples are cut from the same fabric batches used for production, but variances can occur depending on dye lots and lighting conditions. After reviewing the photographs provided, both our team and the manufacturer believed the product matched the specifications of the chosen range.
With regard to compensation, our team followed our policy, which allows for consideration when an order exceeds the stated lead time. In this case, the order was dispatched one working day outside the estimate, and we sincerely apologise that our explanation caused further frustration.
We are also sorry that the experience left you feeling unheard. That is never the level of service we aim to deliver, and your comments have been shared with management so we can address the concerns you’ve raised and improve how we support customers in similar situations.
We appreciate your feedback.
Kind regards,
Unbeatable Blinds.
Product reviews
Unbeatable Blinds
Unbeatable Blinds Limited
4 months ago
Good afternoon,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience fell short of expectations, and we appreciate the opportunity to respond.
Regarding the delay, we understand how frustrating it is when an order doesn’t arrive within the expected timeframe. The update you received about the fabric issue was accurate, and we regret that this affected your delivery. We strive to keep customers informed, and we are reviewing our communication processes to ensure we do better in the future.
We are also sorry that the blind you received did not match the sample you expected. All of our samples are cut from the same fabric batches used for production, but variances can occur depending on dye lots and lighting conditions. After reviewing the photographs provided, both our team and the manufacturer believed the product matched the specifications of the chosen range.
With regard to compensation, our team followed our policy, which allows for consideration when an order exceeds the stated lead time. In this case, the order was dispatched one working day outside the estimate, and we sincerely apologise that our explanation caused further frustration.
We are also sorry that the experience left you feeling unheard. That is never the level of service we aim to deliver, and your comments have been shared with management so we can address the concerns you’ve raised and improve how we support customers in similar situations.
We appreciate your feedback.
Kind regards,
Unbeatable Blinds.
Unbeatable Blinds
Unbeatable Blinds Limited
4 months ago
Good afternoon,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience fell short of expectations, and we appreciate the opportunity to respond.
Regarding the delay, we understand how frustrating it is when an order doesn’t arrive within the expected timeframe. The update you received about the fabric issue was accurate, and we regret that this affected your delivery. We strive to keep customers informed, and we are reviewing our communication processes to ensure we do better in the future.
We are also sorry that the blind you received did not match the sample you expected. All of our samples are cut from the same fabric batches used for production, but variances can occur depending on dye lots and lighting conditions. After reviewing the photographs provided, both our team and the manufacturer believed the product matched the specifications of the chosen range.
With regard to compensation, our team followed our policy, which allows for consideration when an order exceeds the stated lead time. In this case, the order was dispatched one working day outside the estimate, and we sincerely apologise that our explanation caused further frustration.
We are also sorry that the experience left you feeling unheard. That is never the level of service we aim to deliver, and your comments have been shared with management so we can address the concerns you’ve raised and improve how we support customers in similar situations.
We appreciate your feedback.
Kind regards,
Unbeatable Blinds.
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your say to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your say to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Gemma
Unbeatable Blinds Limited
4 months ago
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your say to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Gemma
Unbeatable Blinds Limited
4 months ago
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your say to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Arrived later than expected and different courier but no issues.
Gemma
Unbeatable Blinds Limited
4 months ago
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your day to share your positive experience.
We are delighted to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Thank you for rating our Laurie Cream - Perfect Fit2Frame Honeycomb Blind a fantastic 5-stars.
We are so pleased to hear that all aspects of the product and service received were to your satisfaction.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Date of purchase: 11/07/2025
0
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MW
Martine Wilcock
Feefo Verified
GBR
4 months ago
What Martine Wilcock said about Unbeatable Blinds Limited:
Disgusting cheap company
Unbeatable Blinds
Unbeatable Blinds Limited
4 months ago
Dear Martine,
We’re very sorry to hear about your experience and understand how frustrating this situation has been, especially when you’re trying to complete your home. One of the three blinds in your order was unfortunately out of stock at the time of processing, which caused the delay. Regarding measure insurance, after reviewing the order, it was not added or charged at checkout, which is why it does not appear on the invoice.
We sincerely apologize for the inconvenience and for any lack of clear communication along the way. Our team is actively working to resolve the outstanding blind and will reach out directly with an update as soon as possible. Thank you for bringing this to our attention.
Kind regards,
Unbeatable Blinds.
Product reviews
Unbeatable Blinds
Unbeatable Blinds Limited
4 months ago
Dear Martine,
We’re very sorry to hear about your experience and understand how frustrating this situation has been, especially when you’re trying to complete your home. One of the three blinds in your order was unfortunately out of stock at the time of processing, which caused the delay. Regarding measure insurance, after reviewing the order, it was not added or charged at checkout, which is why it does not appear on the invoice.
We sincerely apologize for the inconvenience and for any lack of clear communication along the way. Our team is actively working to resolve the outstanding blind and will reach out directly with an update as soon as possible. Thank you for bringing this to our attention.
Kind regards,
Unbeatable Blinds.
Date of purchase: 11/06/2025
0
Share
DH
Denice Hions
Feefo Verified
GBR
4 months ago
What Denice Hions said about Unbeatable Blinds Limited:
I was kept informed of delivery and once it was delivered the packaging kept the blinds in good delivery order .
Gemma
Unbeatable Blinds Limited
4 months ago
Hi Denice,
Thank you for providing us with this fantastic 5-star review.
We are so pleased to hear that all aspects of the product and service received were to your satisfaction,
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Thank you for rating our Nordic Charcoal Black Deep Grain - 50mm Slat Faux Wooden Blind a wonderful 5-stars.
We are delighted to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Good delivery time but packaging was quite damaged. Need to speak to delivery company to ask for more care with the packages.
Gemma
Unbeatable Blinds Limited
4 months ago
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your day to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Thank you for rating out Nordic Grey Fine Grain - 50mm Slat Faux Wooden Blind an amazing 4-stars.
We are sorry to hear of the issue with the screws. We no longer supply screws as we are unsure which surface each customer would be fitting the blinds to and in turn, we could send the incorrect screws. We apologise for any confusion.
Overall, we are delighted to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Super fast despatch and great service.
Easy to order a custom fit replacement Velux roof window blind.
Works a treat. Great prices.
Gemma
Unbeatable Blinds Limited
4 months ago
Good afternoon,
Thank you for providing us with this fantastic 5-star review.
We really appreciate you taking the time out of your day to share your positive experience.
We are delighted to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Thank you for rating our Skylight Grey - Roof Blind for Velux Windows with Aluminium Frame a wonderful 5-stars.
We are delighted to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Date of purchase: 11/03/2025
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JN
Jackie Napper
Feefo Verified
GBR
5 months ago
What Jackie Napper said about Unbeatable Blinds Limited:
Service I receive was very good not that I had to speak to anybody
Gemma
Unbeatable Blinds Limited
4 months ago
Hi Jackie,
Thank you for providing us with this amazing 4-star review.
We really appreciate you taking the time out of your day to share your positive experience.
We hope to be of service again in the future.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Thank you for rating our Savina White - Vertical Blind a wonderful 4-stars.
We are delighted to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Really happy with my perfect fit blinds east to put together and install, arrived well packaged and full fitting instructions.
Customer service is excellent any queries or questions answered in my...
Read more
Gemma
Unbeatable Blinds Limited
4 months ago
Good morning,
Thank you for providing us with this wonderful 5-star review.
We really appreciate you taking the time out of your day to share your positive feedback.
We are delighted to hear that you are happy with your order.
Kind regards,
Gemma.
Unbeatable Blinds.
Product reviews
Gemma
Unbeatable Blinds Limited
4 months ago
Thank you for rating our Precision White Wood - 25mm Slat Venetian Perfect Fit Blind a fantastic 5-stars.
We are so pleased to hear that you are happy with your purchase.
Kind regards,
Gemma.
Unbeatable Blinds.
Unbeatable Blinds Limited is a company which trades online only in the manufacture and supply to the public of all types of window blinds. The company operates throughout the UK.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Unbeatable Blinds Limited is a company which trades online only in the manufacture and supply to the public of all types of window blinds. The company operates throughout the UK.