always reliable - works well in water especially if wet. You should never say in twenty words when you only wanted to use two. It wastes time both of the writer and the poor soul who reads it...
I ordered the wrong size of multi-port valve by mistake and was able to return it for a full refund without difficulty. Lady I sopke to on the phone was really nice, helpful and a credit to the...
My order was delivered to the wrong address.
DHL delivery drivers are useless in my opinion not the first time goods delivered wrongly and damaged only to be returned no customer care whatsoever.
Karl
UK Pool Store
3 years ago
Many thanks for your Feefo feedback. After looking into this for you I can confirm that DHL did make an error & originally delivered to the wrong address, of which the driver went back the same day & delivered to you all ok. Our Customer Service team were on hand each step of the way to reassure you that the delivery would arrive, of which it did, all less than 24hrs of your order leaving us. I believe your 1 star rating was for DHL rather than us, so a little unfair for our rating as the delivery was delivered next day.
All the best
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