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Service
4.8
/5
5
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1
93
5
2
0
2
102
ratings over the past year
Displaying all 606 reviews
Trusted Customer
Feefo Verified
3 years ago
Efficient service
Quick and efficient, not complicated to order and arrived quickly.
Chloe
UK Pets
3 years ago
Hi there,
Thank you for taking the time out to leave a 5 star review!
Thank you for choosing UK Pets, you are a valued customer
Kind Regards
UK Pets
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Robert
Feefo Verified
3 years ago
What Robert said about UK Pets:
Excellent
Excellent very helpful
Chloe
UK Pets
3 years ago
Hi there,
Thank you for taking the time out to leave a 5 star review!
Thank you for choosing UK Pets, you are a valued customer
Kind Regards
UK Pets
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HE
Helen
Feefo Verified
3 years ago
What Helen said about UK Pets:
Excellent Service
Excellent service all round from ease of website to order with script , good communication regarding progress of request and very quick delivery . Also good value medication
Chloe
UK Pets
3 years ago
Hi there,
Thank you for taking the time out to leave a 5 star review!
Thank you for choosing UK Pets, you are a valued customer
Kind Regards
UK Pets
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Trusted Customer
Feefo Verified
3 years ago
Usual all good but not received items yet one week later
Usually good however still not received order after 1 week
Chloe
UK Pets
3 years ago
Hi there,
Im sorry to hear you have still not received your parcel from us here at UK Pets.
Unfortunately all couriers are experiencing delays due to the strike with Royal Mail and also with the fact it is coming up to Christmas. We apologise for the inconvenience and we are providing feedback to them to enable to get your parcel to you asap.
Kind Regards
UK Pets
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Trusted Customer
Feefo Verified
3 years ago
Excellent service. The ordering process was easy to follow and the delivery was fast.
Chloe
UK Pets
3 years ago
Hi there,
Thank you for taking the time out to leave a 5 star review!
Thank you for choosing UK Pets, you are a valued customer
Kind Regards
UK Pets
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LO
Louise
Feefo Verified
3 years ago
What Louise said about UK Pets:
Below par
The service was below par. I ordered meds for my elderly dog 1/2 day delivery and its took 7 days and and alot of phone calls, emails and stress.
The customer service was also lacking with a lack of...
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Chloe
UK Pets
3 years ago
Hi there,
I am sorry to hear about your experience with UK Pets, our goal is always to provide excellent service. We are disappointed that we didn't meet your expectations.
Please feel free to contact our customer service team, if you would like to discuss your problems further.
Kind Regards
UK Pets
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Trusted Customer
Feefo Verified
3 years ago
Excellant service. Staff so very helpful great service
Chloe
UK Pets
3 years ago
Hi there,
Thank you for taking the time out to leave a 5 star review!
Thank you for choosing UK Pets, you are a valued customer
Kind Regards
UK Pets
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AL
Alan
Feefo Verified
3 years ago
What Alan said about UK Pets:
Quick accurate service!
UK Pets respond promptly and accurately to our order and delivered the goods quickly.
0
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Trusted Customer
Feefo Verified
3 years ago
Mega Quick
Easy to order. Delivery was excellent. Within 48 hours from ordering to delivery. Will definitely use again. Good communication throughout the whole process.
0
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GW
Gwen
Feefo Verified
3 years ago
What Gwen said about UK Pets:
Super fast delivery thank you also very helpful on the phone
Chloe
UK Pets
3 years ago
Hi there,
Thank you for taking the time out to leave a 5 star review!
Thank you for choosing UK Pets, you are a valued customer
Kind Regards
UK Pets
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.