I have used Turquoise before and so it made sense to use them again and on booking the holiday they were fantastic, especially as we travelled with 10 days of booking after my husband broke his leg...
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Jackie
Turquoise Holidays
3 years ago
Thank you very much for taking the time to leave us a review. I am so sorry to read that your experience with Turquoise wasn’t up to the expected standard this time. As a loyal client of Turquoise, we are truly sorry and want to re-assure you that we take all feedback very seriously. We will be discussing what happened internally regarding communication with the hotel about your husband’s allergies and also be in touch with the hotel directly regarding your experience whilst away. I am pleased to know that you were well looked after in the lead up to your holiday but again can only apologise you did not feel this standard of care was not continued throughout your holiday and once you returned home. Please expect to hear from our Sales Director in due course and if you would like to discuss anything further, please do not hesitate to get in touch with me directly.
Best wishes,
James Bell
Managing Director
Product reviews
Jackie
Turquoise Holidays
3 years ago
Thank you very much for taking the time to leave us a review. I am so sorry to read that your experience with Turquoise wasn’t up to the expected standard this time. As a loyal client of Turquoise, we are truly sorry and want to re-assure you that we take all feedback very seriously. We will be discussing what happened internally regarding communication with the hotel about your husband’s allergies and also be in touch with the hotel directly regarding your experience whilst away. I am pleased to know that you were well looked after in the lead up to your holiday but again can only apologise you did not feel this standard of care was not continued throughout your holiday and once you returned home. Please expect to hear from our Sales Director in due course and if you would like to discuss anything further, please do not hesitate to get in touch with me directly.
Best wishes,
James Bell
Managing Director
Turquoise and their local agent Mautourco helped us plan a once-in-a-lifetime honeymoon in Mauritius. The process was straight forward, no surprises, tailored to us. We booked flights and...
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Jackie
Turquoise Holidays
3 years ago
Thank you very much for your review, which we are so pleased to read. We hope you had the most fabulous honeymoon in Mauritius
Product reviews
Jackie
Turquoise Holidays
3 years ago
This is so amazing to hear. Thank you
Date of purchase: 10/28/2022
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Trusted Customer
Feefo Verified
3 years ago
Good suggestions of camps to go to
A holiday with many transfers that all ran as smooth as clockwork
Cannot fault them! Brilliant service from start to finish, Bethany helped us plan the most amazing honeymoon and Maddy assisted us with the wedding gift list.
Jackie
Turquoise Holidays
3 years ago
Thank you for leaving such a wonderful review, we are so pleased to read. We hope we can help you again for your next celebration holiday! Best wishes from Bethany, Maddy and The Turquoise Team
Product reviews
Jackie
Turquoise Holidays
3 years ago
Thank you!
Date of purchase: 11/22/2022
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Trusted Customer
Feefo Verified
3 years ago
Really helpful and responsive, friendly service
Jackie
Turquoise Holidays
3 years ago
Thank you so much for your review, we are very pleased.
Outstanding service. They helped plan a custom itinerary for my honeymoon within 2 weeks of my first query. The trip was within budget and met all our requests. Our trip was delayed & altered...
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Jackie
Turquoise Holidays
3 years ago
Hello Lauren, thank you for such a wonderful review, it is very lovely to read. We love to hear it was one of the best trips you have ever taken. Best wishes from Chris and The Turquoise Team.
Excellent service, Left everything to Ben who arrange Hotel in Dubai and in the Maldives, everything went as planned.
We will definitely use you again thank you
Jackie
Turquoise Holidays
3 years ago
Thank you for your review, we are so pleased! Best wishes from The Turquoise Team.
Date of purchase: 11/13/2022
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MB
Mr Jeremy Bodkin
Feefo Verified
Gerrards Cross, Bucks
3 years ago
What Mr Jeremy Bodkin said about Turquoise Holidays:
My wife and I found that Turquoise were excellent and everything went very smoothly. The staff were very friendly and helpful in securing our holiday. The advice that we were given was 5...
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Jackie
Turquoise Holidays
3 years ago
Thank you so much for your kind reply. We are so pleased to hear and sending our best wishes. Antony and The Turquoise Team
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
