Merchant Logo
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

89

3

2

1

3

98

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
CW
Chloe Whittle
11 months ago
Date of purchase: 06/22/2024
What Chloe Whittle said about Trotters:
Beautiful material
Great service as always. Fast delivery. Nice packaging
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the item you recently purchased and that you have enjoyed your online shopping experience with Trotters. We hope to deliver the same level of service for you again. Many thanks, Trotters Customer Service
Product reviews

0
Share
LW
Leanne Ward
11 months ago
Date of purchase: 06/02/2024
What Leanne Ward said about Trotters:
Fast, friendly service - beautiful packaging!
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. we are very pleased that you like your three products ordered and speedy delivery. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
CB
Caroline Bradley
11 months ago
Date of purchase: 06/21/2024
What Caroline Bradley said about Trotters:
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you so much for your lovely feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We are pleased to know that you are happy with your recent order with Trotters and aim to deliver the same quality of service to you again in the future. Thank you Customer Service
Product reviews

0
Share
PH
Penelope Hudson
11 months ago
Date of purchase: 06/20/2024
What Penelope Hudson said about Trotters:
Delivered on time
Quick delivery
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/19/2024
a little overpriced.
Great service but overpriced canvas shoes.
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you very much for providing your feedback, we are pleased that you are happy with our service. please do contact us at Customerservice@trotters.co.uk if we can provide any assistance Many thanks Trotters customer service
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/13/2024
I have not received the order yet
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
We have looked into this for you and can see that you selected Free Standard UK Delivery which is estimated as between 5-7 working days for delivery. Please do email us at customerservice@trotters.co.uk if you still have not received your parcel in the timeframe and we can offer further help. Many thank Trotters Team
Trusted Customer
11 months ago
Thank you
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/15/2024
Packed and picked with care, lovely prints and the daddy and mini swim shorts are just gorgeous!
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
EL
Elizabeth
Cheshire
11 months ago
Date of purchase: 06/05/2024
What Elizabeth said about Trotters:
Comfy and cute
I purchased some Hamptons plimsolls for my daughter. I’ve been after a pair of these for a while we were not disappointed. They are super cute perfect for our trip to Paris so comfortable and they...

Read all
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. We hope your trip to Paris was enjoyed! Many thanks, Trotters Customer Service
Product reviews

0
Share
AB
Anastacia Bogun
11 months ago
Date of purchase: 06/05/2024
What Anastacia Bogun said about Trotters:
superb work, thank you for the opportunity to have mint Hampton
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/03/2024
Cb
Very good quality and excellent price but so unfortunate that its too big for my daughter and no more sizes available
Merchant Logo
Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to provide your feedback. we are pleased that you are happy with the quality of the product but are sorry for any disappointment caused by the item being too big. If we can offer any additional assistance, please do email us at customerservice@trotters.co.uk where we are happy to help further. Many thanks Trotters Team
Product reviews

0
Share
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
Read all
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.