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Trotters Reviews

https://www.trotters.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

90

4

2

1

3

100

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
Trusted Customer
10 months ago
Date of purchase: 08/03/2024
Excellent
Excellent service with fast delivery and good quality products.
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Michelle Rodriguez
Trotters
10 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We are pleased to know that we have provided a good delivery time as well as good quality products for you on your recent experience with us. We aim to deliver the same quality of service to you again in the future. with thanks Trotters customer service
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Melanie Wilson
Taplow
10 months ago
Date of purchase: 08/03/2024
What Melanie Wilson said about Trotters:
Great quality.
Easy to order and find my son’s shoe size with the measuring guide. Shoes on sale too! Delivery arrived promptly and a bonus lollipop 🍭 for my son!
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Michelle Rodriguez
Trotters
10 months ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this.we hope your son enjoyed his lollipop Many thanks, Trotters Customer Service
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Koa Hung Yu
10 months ago
Date of purchase: 07/24/2024
What Koa Hung Yu said about Trotters:
Customer service was excellent
the dress was not available in the store and the staff said I could order it on line and can be collected at the store. on collection day the staff too was very polite and handed the item to me.
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Michelle Rodriguez
Trotters
10 months ago
We greatly appreciate your taking the time to rate us and leave feedback and are happy to hear that our instore service have met with your expectations and that the team where helpful and polite . Your feedback really is invaluable to us and helps us ensure that we are providing the best service and products we can. Many thanks, Trotters Customer Service
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Roger Purcell
10 months ago
Date of purchase: 07/25/2024
What Roger Purcell said about Trotters:
Rain Mac
Excellent service received within a couple of days of purchase
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Michelle Rodriguez
Trotters
10 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Cayherine Randu
10 months ago
Date of purchase: 07/23/2024
What Cayherine Randu said about Trotters:
Service rapide. Très bel article, très bonne qualité. Je ne suis jamais déçue. Pleinement satisfaite. Je recommande Trotters.
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Michelle Rodriguez
Trotters
10 months ago
Merci beaucoup pour votre retour. Bien que nous essayions toujours de fournir le meilleur service possible, nous sommes heureux de savoir que vous êtes satisfait de la livraison et des produits achetés lors de votre récente expérience avec nous. Nous souhaitons vous offrir à nouveau la même qualité de service à l'avenir et en laissant vos commentaires, vous nous aidez à y parvenir. Merci beaucoup, Service client Trotters
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Trusted Customer
10 months ago
Date of purchase: 07/22/2024
Brilliant service
Very efficient service
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Michelle Rodriguez
Trotters
10 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Trusted Customer
10 months ago
Date of purchase: 07/22/2024
Beautiful clothes, delivered fast
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Michelle Rodriguez
Trotters
10 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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Elizabeth Whittle
10 months ago
Date of purchase: 07/22/2024
What Elizabeth Whittle said about Trotters:
Good company to buy from
Good quality - good price in sale - arrived promptly
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Michelle Rodriguez
Trotters
10 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the product recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Trusted Customer
10 months ago
Date of purchase: 07/12/2024
Problem with delivery . Gift not delivered order was made on the 15/7
The items are still being held at customs since the 19/7. This was an important newborn gift we have sent to Spain.
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Michelle Rodriguez
Trotters
10 months ago
Thank you very much for your feed back,we can see that we have been in touch directly by email , unfortunately goods held by Customs are beyond our control, we do hope the goods where liked, please do get in touch with us at customerservice@trotters.co.uk if we can provide any further help. Many thanks, Trotters Customer Service
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Claire Smith
10 months ago
Date of purchase: 07/14/2024
What Claire Smith said about Trotters:
Classic and Smart shorts
Very efficient service, shorts arrived soon after ordering, they are classic and design and very smart.
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Michelle Rodriguez
Trotters
10 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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020 7371 5773
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.