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Trotters Reviews

https://www.trotters.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

92

4

2

1

3

102

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
AO
Abiola Kingsley-Osaiga
9 months ago
Date of purchase: 08/24/2024
What Abiola Kingsley-Osaiga said about Trotters:
Lovely Shoes
I always shop with Trotters for my son’s school shoes. They are well made shoes, look nice, comfortable and they have a fast service.
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Michelle Rodriguez
Trotters
9 months ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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Trusted Customer
9 months ago
Date of purchase: 08/30/2024
Love these shoes they are amazing. Canvas pull on pumps.
Efficient and appreciated.
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Michelle Rodriguez
Trotters
9 months ago
Thank you for your comments. Trotters strive to ensure that our products meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased. we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Trusted Customer
9 months ago
Date of purchase: 08/21/2024
Good quality product, friendly service. Could not ask for more.
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Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Trusted Customer
9 months ago
Date of purchase: 08/28/2024
Always great quality
Great pair of school shoes for a narrow fit.
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Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased Trotters strive to ensure that our products meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased Many thanks, Trotters Customer Service
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LF
Ludmilla Freitas
9 months ago
Date of purchase: 08/27/2024
What Ludmilla Freitas said about Trotters:
Really good shoes and confortable!
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Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the product recently purchased , We aim to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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Helen
Edinburgh
9 months ago
Date of purchase: 08/26/2024
What Helen said about Trotters:
Excellent and speedy service
I had trouble paying with my card as I had just moved address including billing address. This was even more frustrating as we, in the middle of the removal, came back for school start and our son...

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Michelle Rodriguez
Trotters
9 months ago
Thank you for your lovely comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and we are particularly happy when you tell us that you were happy with both the assistance from our customer service team and the quality of the shoes . We aim to please and we are very grateful that you have taken the time to share your experience on what is to us a very important aspect of the service we offer. Many thanks, Trotters Customer Service
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Trusted Customer
9 months ago
Date of purchase: 08/18/2024
I exchanged a pair of shoes in store and the service was fantastic.
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Michelle Rodriguez
Trotters
9 months ago
We greatly appreciate your taking the time to rate us and leave feedback and are happy to hear that you were happy with our in store service and have met with your expectations. Your feedback really is invaluable to us and helps us ensure that we are providing the best service and products we can. Many thanks, Trotters Customer Service
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LL
Liz Littlechils
9 months ago
Date of purchase: 08/24/2024
What Liz Littlechils said about Trotters:
We love the Brogues
My son has worn the Gregory school shoe since he started school. They not only receive lots of compliments but are hard wearing and comfy. Twitters are also very prompt when I need to exchange sizes.
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Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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AB
Anthi Burtt
9 months ago
Date of purchase: 08/23/2024
What Anthi Burtt said about Trotters:
Fantastic Turnham Green team
In error I had sent my order to the wrong branch and I went into my local branch and the manager was so helpful and her customer service was outstanding that she managed to get the ordered delivered...

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Michelle Rodriguez
Trotters
9 months ago
Thank you for your lovely comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and we are particularly happy when you tell us that you were satisfied with the help and customer service given to you by the store manager at our Turnham Green store . We aim to please and we are very grateful that you have taken the time to share your experience on what is to us a very important aspect of the service we offer. Many thanks, Trotters Customer Service
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KG
Karolina Grawe
9 months ago
Date of purchase: 08/18/2024
What Karolina Grawe said about Trotters:
wonderful quality and fast overseas delivery <3
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Michelle Rodriguez
Trotters
9 months ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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020 7371 5773
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.