Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Trotters Reviews

https://www.trotters.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

38

0

1

1

1

41

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
Trusted Customer
1 year ago
Date of purchase: 02/05/2024
Great service, fast responses. The swimsuit I ordered is size 12, but in reality its barely size 8.
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for your comments. All feedback good and bad, enable us to ensure that we are continuously striving to improve on our service and products and therefore we are very grateful that you have taken the time to share your recent shopping experience. If on this occasion we have fallen short of your expectations, we offer our apologies and would welcome the opportunity to hear from you. Our customer service team can be contacted on customerservice@trotters.co.uk
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 02/04/2024
Lovely jumper!
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the product recently purchased and that you will enjoy shopping with Trotters again in the future. Many thanks, Trotters Customer Service
0
Share
DI
Diana
1 year ago
Date of purchase: 01/31/2024
What Diana said about Trotters:
Like from a fairy tale...
Fast delivery to the EU, beautiful clothes and the toy. Even a lollipop as a gift. Cute packaging. The whole parcel like from a fairy tale. Outside and inside. What a beautiful world of Trotters...
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery, packaging and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
Product reviews

0
Share
SL
Simon van Loon
1 year ago
Date of purchase: 02/04/2024
What Simon van Loon said about Trotters:
Quick simple service with cute packaging.
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 01/28/2024
Timely Delivery; well-made product
Excellent service and fast delivery. Beautiful quality of clothes, as always, and lovely designs
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
Product reviews

0
Share
JO
Jo OReilly
1 year ago
Date of purchase: 02/03/2024
What Jo OReilly said about Trotters:
Good service item arrived on time. Unfortunately had to return but again great service from Trotters processing refund.
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
AG
Angela Gray
Edinburgh
1 year ago
Date of purchase: 02/02/2024
What Angela Gray said about Trotters:
I purchased the rabbit with the daffodil it is the size of a pram toy £25
Poor size and quality
Merchant Logo
Customer Service
Trotters
1 year ago
We are very sorry to hear that you are disappointed with the size of the item as advised online , please don't hesitated to contact us at customerservice@trotters.co.uk if we can be of any help with this matter Thank you Trotters Customer Service
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 01/23/2024
Exquisite products and perfect service
Perfect in every way, from start to finish. Yes, I would highly recommend Trotters and I will order again soon.
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
Product reviews

0
Share
EE
Ebtehaj Ebrahim
1 year ago
Date of purchase: 01/28/2024
What Ebtehaj Ebrahim said about Trotters:
The fabric is great and the size is suitable
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
EE
Ebtehaj Ebrahim
1 year ago
Thank you, the transaction was very wonderful
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 01/22/2024
Recommended!
Easy handling, prompt delivery and beautiful shoes
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
Product reviews

0
Share
Not received a review invite?
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
Read all
020 7371 5773
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.