Merchant Logo
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

79

3

1

1

3

87

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
SN
Sara Nalley
1 year ago
Date of purchase: 02/21/2024
What Sara Nalley said about Trotters:
Rebecca went to find items,,per my request, during a phone call. I then came to pick them up and she had the items up front and ready for me purchase quickly. She was wonderfully sweet and pleasant....

Read all
Merchant Logo
Customer Service
Trotters
1 year ago
We greatly appreciate your taking the time to rate us and leave feedback and are happy to hear that our staff member and instore service have met with your expectations on both visits. Your feedback really is invaluable to us and helps us ensure that we are providing the best service and products we can. Many thanks, Trotters Customer Service
Product reviews

0
Share
AW
Anna Walters
1 year ago
Date of purchase: 02/19/2024
What Anna Walters said about Trotters:
Excellent item really impressed with it
Really impressed with my item very good quality and a bargain in the sale The outfit was packed really well and arrived fast just excellent website to buy from
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
Product reviews

0
Share
BJ
Beverly Jones
1 year ago
Date of purchase: 02/25/2024
What Beverly Jones said about Trotters:
Easy to purchase online
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
HH
Hilary Hood
Surbiton Surrey
1 year ago
Date of purchase: 02/22/2024
What Hilary Hood said about Trotters:
Absolutely. Great clothes and service.
Excellent. Change of sizewas effortless. Great quality jacket. Loved my daughter and grand daughter
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
GC
Gillian Crowder
Cheshire
1 year ago
Date of purchase: 02/24/2024
What Gillian Crowder said about Trotters:
Beautiful sleep suit bought as a gift.
Always very prompt and reliable service!
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
0
Share
Trusted Customer
1 year ago
Date of purchase: 02/24/2024
Just perfect
Merchant Logo
Customer Service
Trotters
1 year ago
You’ve taken the time to leave us feedback and we really appreciate your efforts. In particular we are pleased to learn that you were happy with your recent shopping experience with Trotters. Many thanks, Trotters Customer Service
0
Share
HS
Hayley Selway
1 year ago
Date of purchase: 02/11/2024
Uploaded media
What Hayley Selway said about Trotters:
Fab little romper
Lovely little romper, arrived fast, I’d say sizes come up on the smaller side compared to other baby stores, but still lovely. And wish I’d got this in two or three sizes as we love it! Paired with...

Read all
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
HS
Hayley Selway
1 year ago
Thank you ! We have many items from your store as we love the traditional styles, quality, fabrics etc
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 02/22/2024
Beautiful top
Excellent throughout
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 02/20/2024
Nice and simple to deal with
Easy to order and item arrived as described. Nice packaging and no delays or issues.
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
AN
Anneleise
South wales
1 year ago
Date of purchase: 02/20/2024
What Anneleise said about Trotters:
Very happy
Excellent customer service. Very quick and helpful wheh there issues with the delivery. Customer services were amazing.
Merchant Logo
Customer Service
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
Product reviews

0
Share
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
Read all
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.