I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...
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Megan
Tripster
1 year ago
We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.
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Trusted Customer
Feefo Verified
1 year ago
Not as hoped
Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...
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Megan
Tripster
1 year ago
So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.
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Trusted Customer
Feefo Verified
1 year ago
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Trusted Customer
Feefo Verified
1 year ago
Acceptable ticket service
It was fine. Had difficulty with mobile app, but was able to complete on my laptop.
Brianna
Tripster
1 year ago
Thanks for the 4-stars!
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EW
Earnestine Woods
Feefo Verified
Atlanta GA
1 year ago
What Earnestine Woods said about Tripster:
Easy Peasy
Brianna
Tripster
1 year ago
Glad you were able to purchase with ease!
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SR
Shawna Robinson
Feefo Verified
Atlanta
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5 stars!
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Trusted Customer
Feefo Verified
1 year ago
So glad we found them
It was great to get the tickets at a cheaper rate. They were very helpful when a problem came up. Would definitely use them again.
Brianna
Tripster
1 year ago
So glad we were able to help you save money and problem solving for any issues that arose! Can't wait to help you in the future!
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GO
Gail Orozco
Feefo Verified
Indiana
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5-stars!
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AL
Alissa
Feefo Verified
Florida
1 year ago
What Alissa said about Tripster:
Everything was great!
Brianna
Tripster
1 year ago
So glad your experience was great! Thanks for the feedback!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.