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Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

161

13

7

5

7

193

ratings over the past year

Displaying all 1,760 reviews
Trusted Customer
12 years ago
Date of purchase: 03/19/2013
Very good service
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Trusted Customer
12 years ago
Date of purchase: 03/18/2013
Website was not that easy to navigate through. Could not track order delivery. Got no…
Website was not that easy to navigate through. Could not track order delivery. Got no emails to say accounted being debited or when item had left warehouse. Rang to find out and was told i would...

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Tripp
Tripp
12 years ago
Thank you for taking the time to complete this feedback. I'm sorry you didn't receive information or tracking details surrounding your order, however I'm pleased it arrived to you earlier than expected. Perhaps you could provide us with your order number and email address so we can ensure that with future orders, you receive updates and information surrounding your order. Kind regards, Charlotte Osborne Customer Service & Website Manager t: +44(0)207 014 5853 (d/l) e: cosborne@tripp.co.uk
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Trusted Customer
12 years ago
Date of purchase: 03/16/2013
Fast delivery and product as expected
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Trusted Customer
12 years ago
Date of purchase: 11/19/2012
Prompt delivery.
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Trusted Customer
12 years ago
Date of purchase: 11/12/2012
Delivery and courier were very efficient.
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Trusted Customer
12 years ago
Date of purchase: 11/14/2012
Very impressed with the prompt delivery
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Trusted Customer
12 years ago
Date of purchase: 11/13/2012
Arrived today. Speedy.
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Trusted Customer
12 years ago
Date of purchase: 11/12/2012
Received today and looks great.
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Trusted Customer
12 years ago
Date of purchase: 11/11/2012
I haven't received neither my luggage nor an email confirming the delivery.
I haven't received neither my luggage nor an email confirming the delivery.
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Tripp
Tripp
12 years ago
Good Afternoon, Thank you for leaving feedback with us. I'm very sorry to hear that you didn't receive an email confirming your tracking information. We can always assist you with any tracking queries via email or the telephone. The parcel is initially sent with Yodel until it reaches Ireland where it is passed on to the Fastway courier. I can see that your parcel was signed for today at 12.55pm. Please contact me if you have any further issues. Kind Regards Charlotte Osborne Customer Service & Website Manager t: +44(0)207 014 5853 (d/l) e: cosborne@tripp.co.uk
Trusted Customer
12 years ago
I received my suitcase this afternoon. My real concern was, after a week, I didn't receive any email from Tripp, just from sagepay. My feedback, overall, is really good, but I think as a customers I would like to have an email from Tripp with tracking information. Thank you, Nênci.
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Trusted Customer
12 years ago
Date of purchase: 11/05/2012
fantastick service love my bags
fantastick service love my bags
Trusted Customer
12 years ago
service exelent
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0
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About Tripp
Tripp is a UK based luggage retailer with over 20 years experience in the luggage industry. We are the exclusive luggage retailer for Debenhams, with 114 locations across the UK and Ireland. Our travel goods include hard, soft, expandable, lightweight, 2 & 4 wheel luggage, plus an extensive range of travel bags and onboard travel pieces. We offer a wide range of colours, fabrics and prints, always great quality and great value. Tripp work with the UK's top fashion designers to create distinctive collections to suit jet-setting fashionistas. Jasper Conran at Tripp encapsulates classic shapes, fashion led fabrication and a stylish finish. Tripp are described as
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2-5 St John's Square, London, London, Greater London, EC1M 4DE, United Kingdom
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About Tripp
Tripp is a UK based luggage retailer with over 20 years experience in the luggage industry. We are the exclusive luggage retailer for Debenhams, with 114 locations across the UK and Ireland. Our travel goods include hard, soft, expandable, lightweight, 2 & 4 wheel luggage, plus an extensive range of travel bags and onboard travel pieces. We offer a wide range of colours, fabrics and prints, always great quality and great value. Tripp work with the UK's top fashion designers to create distinctive collections to suit jet-setting fashionistas. Jasper Conran at Tripp encapsulates classic shapes, fashion led fabrication and a stylish finish. Tripp are described as