The agent we spoke to was great. We were undecided about progressing but Madelyn Austin (Service Specialist VIP Concierge) continued to assist providing advice on a range of cruise companies to suit...
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Date of purchase: 06/06/2016
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Trusted Customer
Newport Queensland
10 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
I would recommend the company, Sandra Gordon our travel consultant has been extremely helpful especially when it can to registering with the cruise line.
Date of purchase: 05/31/2016
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Trusted Customer
Carrara
10 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Sylvia and her team were really excellent when we found we had to change our cabins on the ship due to unforseen circumstances. She has a lovely attitude and really gets things done. Also Stuart...
Thank you for bringing this to our attention and we’re glad your consultant was friendly and prompt when returning your calls. We’ll be sure to pass on your feedback to the consultant to ensure they are more engaging and work with customers to present options in the future. We understand you have now booked with us and we are looking forward to making it a trip to remember for you & your group.
Date of purchase: 05/11/2016
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Trusted Customer
10 years ago
would like you to send all paper work to my address please I do not have a printer and that would be great if you could do that please Brett did help us to arrange booking on our cruiseand even our...
I found the process a bit to fast. I was initially making inquiries and felt like the booking process was a little rushed. I had every intention of booking but this sort of practice could turn...
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Suzy Raymer
Cruise Megastore /Travel Megastore
10 years ago
Thank you for bringing this to our attention, we’re sorry you felt rushed during your interactions with us and we’ll be sure to provide this constructive feedback to our Consultant to ensure that we’re providing the level of service that we are all striving for here at Cruise Megastore.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.