Thank you for your feedback!
We're glad to hear that you found our tutors responsive and helpful, and that our practice materials were beneficial. We are always striving to improve our offerings and appreciate your constructive criticism.
Regarding the exam format: You're right, our mock exams may differ slightly from the actual AAT exams. As I'm sure you can appreciate, we have no control over how the AAT exams are written, but we're constantly reviewing and updating our materials to reflect the latest exam formats and styles.
To address this: We will consider adding a footnote or a more prominent note within our materials to advise students that the actual exam format may differ slightly from the mock exams, but for complete transparency, we do encourage our students to also utilise the practice assessments within the AAT lifelong learning portal as part of their exam preparation.
We value your input and are committed to providing the best possible learning experience for our students.