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Cruise & Vacation Desk Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,723 reviews

Barry Orton

Feefo Verified

1 month ago

What Barry Orton said about Cruise & Vacation Desk:

Valerie is top notch

Valerie is absolutely amazing!!!! Made the booking process so easy. She is kind, courteous and really listens to her customers.

Kim Tucker

Feefo Verified

1 month ago

What Kim Tucker said about Cruise & Vacation Desk:

disappointed

I booked a cruise through Cruise and Vacation on Sunday for one single-occupancy room and one double-occupancy room. The primary reason I chose to book through them was the single room rate, which...

Customer Care

Cruise & Vacation Desk

1 month ago

Hi Kim, Thank you for your feedback. We're happy that your Travel Advisor was able to connect with you earlier today and discuss your concerns in more detail. We’re pleased to hear that this matter was not directly related to our customer service. Our team of experienced and knowledgeable travel advisors is always available to assist, and we encourage clients to contact our office with any questions or concerns before making a payment, especially when booking online. If you have any questions regarding your upcoming vacation, please don’t hesitate to reach out - we’re here to help! Our current office hours are Monday through Friday, 9:00 AM to 6:00 PM (eastern). Thank you!

Jim & Jodi Phoenix

Feefo Verified

Argyle, TX

1 month ago

What Jim & Jodi Phoenix said about Cruise & Vacation Desk:

Very helpful and responsive.

Karen Gummoe

Feefo Verified

2 months ago

What Karen Gummoe said about Cruise & Vacation Desk:

Very professional kind and nice to talk with

Trusted Customer

Feefo Verified

2 months ago

Knowledgeable and patient

… I didn’t really need much .. just help making a deposit .. also I wanted to see if the cruise had gone up because I had my previous one on hold —- she had to get out of the screen to check that for...

Brian Sullivan

Feefo Verified

2 months ago

What Brian Sullivan said about Cruise & Vacation Desk:

The service that I get everytime is nothing short of great. Especially Kate, she is very attentative and always will to go the extra mile.

Trusted Customer

Feefo Verified

2 months ago

Valarie is very professional and great to work with. Very prompt responses.

Trusted Customer

Feefo Verified

2 months ago

Valerie always provides excellent service and has always found the best deal for our cruises.

Trusted Customer

Feefo Verified

2 months ago

The best!

Cruise and Vacarion Desk ((CVD)has been our go-to for booking 2-3 cruises a year for the past several years. Valarie is the best and when she isn’t available, one of her colleagues steps in without...