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Cruise & Vacation Desk Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

394

25

2

0

2

423

ratings over the past year

Displaying all 2,395 reviews
AR
ANNE RETTENMAIR
6 years ago
Date of purchase: 06/18/2018
What ANNE RETTENMAIR said about Cruise & Vacation Desk:
Everyone I have ever communicated with has gone out of their way to take care of me. Fantastic to do business with and you get rewarded too. When my travel companions failed to print the necessary...

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IW
INGRID & ERIC WINDSOR
6 years ago
Date of purchase: 05/05/2019
What INGRID & ERIC WINDSOR said about Cruise & Vacation Desk:
Booked travel on that date for cruise next year. My transaction was complicated and involved. Agent took plenty of time to help me, was very pleasant, courteous and patient. Have used this company to...

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HL
HENRY & PATRICIA LUFTMAN
6 years ago
Date of purchase: 07/26/2018
What HENRY & PATRICIA LUFTMAN said about Cruise & Vacation Desk:
Left me hanging on question above
Still waiting for a response to my question of which specific dates & ships are eligible for $400 off
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Customer Care
Cruise & Vacation Desk
6 years ago
Hi Henry & Patricia, Sorry if we dropped the ball on this. Your Travel Advisor will be in touch with you soon to further discuss. Thank you for your feedback.
ME
MARIA & MARK ELLIOTT
6 years ago
Date of purchase: 07/01/2018
What MARIA & MARK ELLIOTT said about Cruise & Vacation Desk:
Always friendly and extremely helpful
They are always friendly, helpful and knowledgeable
Trusted Customer
6 years ago
Date of purchase: 01/07/2019
Everyone was wonderful. I only started using a travel agency a few years ago, via the cashback program at Discover. Jordan, the agent assigned to my first booking was awesome, and anytime I spoke...

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CD
CYNTHIA & NAAMAN DORENZO
6 years ago
Date of purchase: 06/21/2018
What CYNTHIA & NAAMAN DORENZO said about Cruise & Vacation Desk:
The cruise and vacation desk was great
The cruise and vacation desk was great with making sure all of our vacation needs were meet. We liked them so much that we have booked our next vacation with them.
RK
RICHARD & JANNETTE KNIGHT
6 years ago
Date of purchase: 02/15/2019
What RICHARD & JANNETTE KNIGHT said about Cruise & Vacation Desk:
Very well planned and everything was very nice.
Wonderful trip all the rooms and bookings were excellent!
CW
CHRISTINE & JOSEPH WARD
6 years ago
Date of purchase: 02/13/2018
What CHRISTINE & JOSEPH WARD said about Cruise & Vacation Desk:
pretty terrible
The whole trip was pretty bad. Upon arrival for Valentine’s Day my husband and I were put in a room with two small beds instead of the King we requested. Then we were whisked away and told we needed...

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Customer Care
Cruise & Vacation Desk
6 years ago
Hi Christine & Joseph,Thank you for submitting your feedback. We think that you may have possibly mixed up this review with a resort stay booked elsewhere. All of the vacations that we have helped you with have been with Carnival Cruise Lines. Your Travel Advisor will reach out to you shortly just to make sure and see if we are able to help you. We appreciate your business!
Trusted Customer
6 years ago
Date of purchase: 01/17/2018
Always available and gets the job done well.
RB
RONALD & KARON UZZELL BAGGETT
6 years ago
Date of purchase: 03/26/2018
What RONALD & KARON UZZELL BAGGETT said about Cruise & Vacation Desk:
Amanda was our agent and provided outstanding service to us. We have dealt with her for several trips and never been disappointed.
About Cruise & Vacation Desk
It is always our goal to help you find your ideal itinerary, with a trip that is tailored towards your vacation desires. We strive to find all our guests the lowest possible fare at the time of booking and will do our utmost to qualify you for any additional savings and amenities! Call us today to start planning your next vacation!
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483 NY-3, Plattsburgh, New York, 12901, United States
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About Cruise & Vacation Desk
It is always our goal to help you find your ideal itinerary, with a trip that is tailored towards your vacation desires. We strive to find all our guests the lowest possible fare at the time of booking and will do our utmost to qualify you for any additional savings and amenities! Call us today to start planning your next vacation!