Thank you for your review.
We apologise for any inconvenience caused. Your email was unfortunately caught in our spam filter, and someone will be in touch in due course. We are unsure as to why you had not received a confirmation email, but we have recently had some large updates to our notification system which may have been the cause, and we again apologise that you had not received any.
As said, someone from our customer service team will be in touch with you soon, and we hope to solve this issue for you.
Thank you for your feedback. It is great to hear that you have had a positive experience and that your turf has greened up despite the high temperatures and dry weather we have been seeing. Our topsoil is screened to 20mm, but if you notice any larger material within the product, please feel free to send photos to our customer service team.
Date of purchase: 08/05/2026
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EL
Elizabeth
Feefo Verified
GBR
1 month ago
What Elizabeth said about Topsoil Direct Ltd:
Fantastic from start to finish
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Iris
Topsoil Direct Ltd
1 month ago
Thank you for your feedback. We are happy to hear that you had a positive purchase and delivery experience. Your turf looks so healthy and green. If you have any questions or queries in the future, please don't hesitate to contact our customer service team for advise.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.