Delivered on wrong day
Delivered 2 pallets no 3 as ordered
Cancelled 3rd pallet but still not received refund despite promise ‘within 5 working days’
Not happy at all, a bit of a disaster
Sarah
Topsoil Direct Ltd
3 years ago
I apologise that delivery was made earlier than expected. I can confirm that your refund has been completed and should be in your account shortly, if its not already.
Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry that one of the twinstaks was delayed and can confirm that your cancellation and refund have been completed.
Date of purchase: 03/09/2023
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Eric Oakes
Feefo Verified
Bomere Heath
3 years ago
What Eric Oakes said about Topsoil Direct Ltd:
Topsoil provide an excellent service from start to finish. Competitive prices, first class soil and compost and delivery is speedy and efficient. Used a few times now and will continue to do so and...
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Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your recommendation.
Date of purchase: 03/01/2023
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Trusted Customer
Feefo Verified
3 years ago
Delivery as expected.
Composite looks good quality.
Soil contains lots of sand.
Despite this being a second order and the first going without trouble, the delivery company did not follow instructions given when placing and all in advance to arrange delivery. Instead a phone call...
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Date of purchase: 03/07/2023
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Mandy Stephens
Feefo Verified
3 years ago
What Mandy Stephens said about Topsoil Direct Ltd:
The top soil and compost is really good quality. Lovely dark and crumbly, not just full of water! Delivery was really quick and very friendly even though we are on a really busy road.
Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback we hope your plants enjoy the compost
Very good topsoil and excellent turf,delivery spot on,Ryan ?the driver dropped the pallets exactly where I needed them, sorry I didn't give you a tip,completely forgot.
All in all excellent from...
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Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for taking the time to leave us a review, we hope you enjoy your products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.