I'm sorry you feel this way, Wade. I understand that you may have found this product title confusing, and ordered the wrong product accidentally. However, you did receive the product that you ordered, in new and undamaged condition. And we did issue your refund in full once we received your return, waiving any restocking fees that may have applied due to the confusion over the wording of the product title.
After receiving your feedback, we reviewed our shipping and returns policy for clarity, and have updated this product title in an effort to prevent future confusion with other customers. Our salespeople followed our published shipping and return policy guidelines when processing your return; I am sorry if you felt mistreated or singled out in some way. However, it is not possible for us to refund you any more than the full purchase price of the item that you ordered from us. Posting negative reviews and comments online and on our social media feeds implying that you were mistreated will not change that.
I am sorry that you had such a negative experience when buying from us, and apologize for any distress that may have occurred as a result. I hope that you were able to find the appropriate drop bracket for your needs. Thank you for considering Top Gun Customz when shopping for suspension components, we are very sorry that your buying experience turned out this way.
