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Samuel Windsor Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tob-samuel-windsor | Feefo

Displaying all 154,499 reviews

Trusted Customer

Feefo Verified

17 years ago

Fantastic quality - Ive ordered 4 pairs to date. I would recommend these to anyone who likes the idea of quality hand made shoes at very favourable prices.

Product reviews

Date of purchase: 06/14/2008

Trusted Customer

Feefo Verified

17 years ago

The service was great and the 2 pairs of shoes I bought were fantastic! Great…

The service was great and the 2 pairs of shoes I bought were fantastic! Great value for money, will order more soon.

Product reviews

Date of purchase: 07/02/2008

Trusted Customer

Feefo Verified

17 years ago

Overall very impressive product & customer service, Collection and replacement of one pair very good…

Overall very impressive product & customer service, Collection and replacement of one pair very good but perhaps the replacement pair might have been delivered when the return was collected.

Trusted Customer

17 years ago

Overall very impressive product & customer service, Collection and replacement of one pair very good but perhaps the replacement pair might have been delivered when the return was collected.

Samuel Windsor

17 years ago

Thank you for your positive feedback. However, I'm sorry to hear of the difficulties you had with the sizing on the Chukka boot. Sadly I would not like to guarantee you that a different pair of Chukka boots will fit if you had that much of a problem with the first pair, but as you stated, because they are handmade there will be slight variations. If you have any more queries, please get in touch through the website or by calling customer services on 0871 911 7044.

Product reviews

Date of purchase: 07/06/2008

Trusted Customer

Feefo Verified

17 years ago

Excellent

Product reviews

Date of purchase: 07/08/2008

Trusted Customer

Feefo Verified

17 years ago

Excellent response time on delivery ,unfortuneately the sizes were the same but the brown pair…

Excellent response time on delivery ,unfortuneately the sizes were the same but the brown pair was a smaller fit.

Trusted Customer

17 years ago

Excellent response time on delivery ,unfortuneately the sizes were the same but the brown pair was a smaller fit.

Samuel Windsor

17 years ago

Thank you for the very positive comments on our service. Sorry to hear about the sizing of the one pair of shoes; because of the nature of handmade shoes, they will vary very slightly, however, you are more than welcome to pop them back for an exchange. Please get in touch if you wish on 0871 911 7044.

Product reviews

Date of purchase: 08/05/2008

Trusted Customer

Feefo Verified

17 years ago

Bought on spec after seeing advert in Telegraph, very pleasantly surprised at the quality of the footwear.

Product reviews

Date of purchase: 08/04/2008

Trusted Customer

Feefo Verified

17 years ago

Excellent service and products. I have been very pleased with all the items that I…

Excellent service and products. I have been very pleased with all the items that I have purchased.

Product reviews

Date of purchase: 06/18/2008

Trusted Customer

Feefo Verified

17 years ago

The general service is excellent - I am however not naive enough to expect £150…

The general service is excellent - I am however not naive enough to expect £150 quality at these prices but the shoes are excellent value for money. Presentation is good - arguably a bit over the...

Trusted Customer

17 years ago

The general service is excellent - I am however not naive enough to expect £150 quality at these prices but the shoes are excellent value for money. Presentation is good - arguably a bit over the top with the individual bags and shoe trees.

Product reviews

Date of purchase: 07/05/2008

Trusted Customer

Feefo Verified

17 years ago

Fantastic, high quality shoes at extremely good value.

Product reviews

Date of purchase: 07/03/2008

Trusted Customer

Feefo Verified

17 years ago

Great shoes and ties which compliment my other regular online buys from Savile Row Co.…

Great shoes and ties which compliment my other regular online buys from Savile Row Co. and Charles Tyrwhitt.

Product reviews

Date of purchase: 07/08/2008

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Samuel Windsor Reviews

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