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Samuel Windsor Reviews

Rated
Exceptional

Quality Handmade Leather Shoes

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

3,023

254

52

28

46

3,403

ratings over the past year

Displaying all 151,253 reviews
Trusted Customer
16 years ago
Date of purchase: 06/26/2008
There are not enough alternatives on the rating answers below. There is a lot of…
There are not enough alternatives on the rating answers below. There is a lot of difference between poor and good. Also it would help if you addressed the letter either to Mr Ferriss or Elizabeth...

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Trusted Customer
16 years ago
Date of purchase: 06/20/2008
Very pleased with the service and the products are excellent
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Trusted Customer
16 years ago
Date of purchase: 07/10/2008
ordering was easy over the internet,also the phone all, very helpful. But the shoes were very…
ordering was easy over the internet,also the phone all, very helpful. But the shoes were very poorly finished, I will keep them but will not order any more.
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Samuel Windsor
Samuel Windsor
16 years ago
Thank you for taking the time to leave us feedback. Sorry to hear that you are not happy with the shoes, you are more than welcome to return them for an exchange. If you wish to do so, please contact us on 0871 911 7044. Sam Rees customer services dept.
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Trusted Customer
16 years ago
Date of purchase: 07/04/2008
Had to mark down the service as the initial (normal) size was too big. To…
Had to mark down the service as the initial (normal) size was too big. To arrange for the shoes to be collected and a smaller size delivered required a 25 minute wait on an 0870 line costing nearly...

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Samuel Windsor
Samuel Windsor
16 years ago
Thank you for your comments. We have now introduced and new phone system which is proving to be a lot more efficient than the previous one and will make the whole ordering proceedure a lot easier and quicker for our customer's.
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Trusted Customer
16 years ago
Date of purchase: 08/01/2008
Shoes, very good, comfortable well made and supplied as a neat package with shoe horn,,…
Shoes, very good, comfortable well made and supplied as a neat package with shoe horn,, etc. My only criticism is in the delivery. Having paid extra for the express 72-hour delivery, the shoes...

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Samuel Windsor
Samuel Windsor
16 years ago
Sorry to hear that you did not receive the delivery within the alotted time. I will arrange for your postage to be refunded back onto your card.
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Trusted Customer
16 years ago
Date of purchase: 06/19/2008
Excelent quality products and good value. Service is good, delivery as well. Good presentation carry on…
Excelent quality products and good value. Service is good, delivery as well. Good presentation carry on with good work...
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Trusted Customer
16 years ago
Date of purchase: 07/03/2008
Easy to deal with and delivered exactly what I wanted quickly
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Trusted Customer
16 years ago
Date of purchase: 07/05/2008
Great shoes,great value. Just what I expected.
Great shoes,great value. Just what I expected.
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Trusted Customer
16 years ago
Date of purchase: 07/16/2008
Good
Good
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Samuel Windsor
Samuel Windsor
16 years ago
Thank you for taking the time to leave us feedback. If you have any issue with the product, please do not hesitate to contact our customer service department on 0871 911 7000.
Product reviews

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Trusted Customer
16 years ago
Date of purchase: 07/09/2008
value for money
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About Samuel Windsor
Here at Samuel Windsor, we specialise in quality handmade leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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St Davids House, 48 Free Street, Brecon, Powys, LD3 7BN, United Kingdom
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About Samuel Windsor
Here at Samuel Windsor, we specialise in quality handmade leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.