THORPE Breaks is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
Hertfordshire
10 years ago
What Trusted Customer said about THORPE Breaks:
A fantastic cheap break .
A fantastic cheap break , my son and his cousin absolutely enjoyed spending two days visiting the park plus staying over at a near by hotel being able to use there swimming pool after we got back...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about THORPE Breaks:
misleading discount offer.
The Nus website advertised a 20% disvount which i was told was no longer possible and the site was out of date as Thorpe Park had removed the offer but not informed nus.
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Trusted Customer
Feefo Verified
Lymington
10 years ago
What Trusted Customer said about THORPE Breaks:
easy
easy to use
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Trusted Customer
Feefo Verified
10 years ago
Easy,
Well laid out. Easy to use.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about THORPE Breaks:
Happy ☺️
Process was very simple and I was satisfied with my service. See you in may. ☺️
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Trusted Customer
Feefo Verified
10 years ago
Efficient and pleasant staff
Had to change the date of my booking and the staff was very helpful. They responded immediately and changed the booking at no cost other than the price difference. Great service!
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Trusted Customer
Feefo Verified
Dorest
10 years ago
What Trusted Customer said about THORPE Breaks:
Fast effective happy service
Very pleased with the speed and availability of my booking. One suggestion would be to enable the purchase of fast track via the booking or if I have missed it make it a little bit more obvious. Many...
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about THORPE Breaks:
Confusing
Good but descriptions quite confusing
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about THORPE Breaks:
The park and rides no problem the Finns resturant was a complete joke after waiting 90mins for our food it arrived cold
No problem we booked on the web that was easy to use
TC
Trusted Customer
10 years ago
The staff I can not praise enough very helpful. As for the Finn restaurant it was unbelievabley bad. After waiting 1hour 45mins for our food to arrive both my sons and mine were cold. I ordered I beef burger that still had ice in it needless to say we left hungry without paying I wasn't prepared to wait any longer for food we ordered nearly 2 hours earlier. I asked to speak to someone who apologised and said they had been very busy. With no more then 20 customers in the restaurant I wouldn't have called it busy. The only other issue we had the fast rack didn't work nor did three of the rides we tried to get on because of technical issues. We wasted over 40 mins of the fastrack time which didn't go down to well on the morning we tried to use it. The two days we spent there we enjoyed other then the issues above. I left asking myself would we go back the answer yes but I would never eat there or take the fastrack option again. Regards Tony mead.
Customer Care
THORPE Breaks
10 years ago
Hi There,
Thanks for getting in touch to let us know about your recent short break to Thorpe Park.
We are very sorry to see that your time in Finns Bar & Grill fell below your expectations during your recent visit. I will be sure to pass your concerns onto the food and beverage department onsite at Thorpe Park, as all comments are taken very seriously.
As rides are mostly mechanical from time to time they do face technical difficulties. As guest safety is one of the primary concerns at Thorpe Park, rides are closed until engineers can fully ensure the ride would be safe to continue operation. I am very sorry to see that this put a negative spin on your trip as you couldn't use the fast track tickets to their full potential.
Despite these issues, I am very glad to see that for the most part your time at Thorpe Park was enjoyable and we look forward to seeing you again soon.
Warm Regards,
Ben
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Trusted Customer
Feefo Verified
Nottingham
10 years ago
What Trusted Customer said about THORPE Breaks:
Nice and easy
Brilliant and easy to use, good offers to choose from. Very straight forward Evan for someone that is useless on the web as myself.
THORPE Breaks is the official short breaks provider for THORPE PARK; packages include Theme Park tickets and an overnight stay in the THORPE SHARK Hotel or one of our recommended hotels in the nearby area.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
THORPE Breaks is the official short breaks provider for THORPE PARK; packages include Theme Park tickets and an overnight stay in the THORPE SHARK Hotel or one of our recommended hotels in the nearby area.
