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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
3.9
/5

5

4

3

2

1

5,103

1,557

768

380

583

8,391

ratings over the past year

Displaying all 112,144 reviews
Trusted Customer
7 years ago
Date of purchase: 07/13/2017
Lovely plants. Good delivery and well packaged.
Very good. Plants turned up quite quickly and in good condition. They were packaged well.
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Natalie
Thompson & Morgan
7 years ago
Lovely to read your comments and that you were thrilled with your order! Thank you ~ regards, Natalie.
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Philip Brannan
7 years ago
Date of purchase: 07/12/2017
What Philip Brannan said about Thompson & Morgan:
happy customer
Very good. Quality plants, decent price and good delivery
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Natalie
Thompson & Morgan
7 years ago
Thank you for your wonderful review, glad to know you are delighted with your order from start to finish! ~ regards, Natalie.
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Maureen Langan
7 years ago
Date of purchase: 07/15/2017
What Maureen Langan said about Thompson & Morgan:
Always a smooth process when buying from T & M
Would recommend T & M always a pleasure to buy from them. Plants are superior to many others you can buy from. Great customer service should you have any need to call them.
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Natalie
Thompson & Morgan
7 years ago
Thank you for your kind words and wonderful review, it's brilliant to have your recommendation! ~ regards, Natalie.
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Trusted Customer
7 years ago
Date of purchase: 07/13/2017
Good not brilliant
The quality of the plants on delivery are not as good as I expected
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Natalie
Thompson & Morgan
7 years ago
I'm sorry to read this, I have sent you an email and hopefully we can discuss this further. ~ regards, Natalie.
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Philip Proctor
somercotes
7 years ago
Date of purchase: 07/15/2017
What Philip Proctor said about Thompson & Morgan:
brilliant traded with them for over 30 years
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Natalie
Thompson & Morgan
7 years ago
It's so lovely to hear from a long standing customer, thank you for your review! ~ regards, Natalie.
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Linda Okuniewska
7 years ago
Date of purchase: 07/13/2017
What Linda Okuniewska said about Thompson & Morgan:
Poor. Not to be repeated
The alliums haven't arrived and the dianthus died
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Natalie
Thompson & Morgan
7 years ago
Hi, thank you for your review. I'm sorry to hear you have lost your Dianthus, I have replaced these for you which will be despatched by the end of this month and your Alliums are also due to ship by the end of this month as well. I hope I have been able to help and answer your review. ~ regards, Natalie.
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Trusted Customer
7 years ago
Date of purchase: 07/12/2017
swift delivery, well packaged
didn't make contact with their customer service dept
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Natalie
Thompson & Morgan
7 years ago
Thanks for your comments, if you ever do need to contact us we'll always be happy to help and listen to your concerns. ~ regards, Natalie.
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Trusted Customer
7 years ago
Date of purchase: 07/13/2017
good service
My order arrived quickly and in good order
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Natalie
Thompson & Morgan
7 years ago
Great to hear you are so pleased with your order and our service, thank you for your review! ~ regards, Natalie.
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Sally Lawrence
7 years ago
Date of purchase: 07/14/2017
What Sally Lawrence said about Thompson & Morgan:
Arrived in first class condition and has continued to grow well.It is now in flower. i would definitely order from them again.
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Natalie
Thompson & Morgan
7 years ago
That's so lovely to hear and great to know your Campsis is already in flower! Looking forward to hearing from you in the future! ~ regards, Natalie.
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mike hinton
Rainham Essex
7 years ago
Date of purchase: 07/12/2017
What mike hinton said about Thompson & Morgan:
Unhappy customer
Half of the plugs I received are dead or as good as, looking on the dispatch dates one of the packages was sent on the 11th August along with two other packages with later dates but I didn't receive...

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Natalie
Thompson & Morgan
7 years ago
Hi there, I'm so sorry to read your concerns with your order. I do hope with a little TLC, a good feed and some sunshine they will pick up and provide you with the wonderful displays you are hoping for. However, if you do have any further concerns please don't hesitate to get in touch with me at feefo@thompson-morgan.com and I will be happy to help! ~ regards, Natalie.
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.