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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 110,831 reviews

Trusted Customer

7 years ago

Date of purchase: 06/28/2017

Excellent Perfect ready plants all looking lovely in the garden . Thank you

Ryan B

Thompson & Morgan

7 years ago

I am sure that your plants are looking great! Thank you very much. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 06/29/2017

Great plants

The plants were very well packed and arrived in near perfect condition.

Ryan B

Thompson & Morgan

7 years ago

Thank you very much for your feedback, we do appreciate it :) Kind regards, Ryan

Product reviews

Laura Donovan

7 years ago

Date of purchase: 06/30/2017

What Laura Donovan said about Thompson & Morgan:

items always arrive when promised and in good condition

Ryan B

Thompson & Morgan

7 years ago

Glad to hear that, thank you very much for your comments :) Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 06/28/2017

Really pleased!

Great service! Delivered promptly and beautiful plants. Delighted!

Ryan B

Thompson & Morgan

7 years ago

Thank you so much, glad to hear that you have been happy with everything. Kind regards, Ryan

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/03/2017

Very efficient and on time

Anne

Thompson & Morgan

7 years ago

I'm very pleased to hear that your plants have arrived in a timely fashion and you're happy with the service we offer. Thank you for your review. Regards, Anne

Product reviews

Trusted Customer

7 years ago

Date of purchase: 06/28/2017

Good plants, well packed

I was very happy with my plants when they arrived, they were well packed and healthy

Anne

Thompson & Morgan

7 years ago

Hi, thanks for your review. It's good to read that your plants arrived healthy and in good condition. I'm sorry that you're disappointed with your Solar Buzzkill. I will pass on your comments to the relevant department for investigation. Regards, Anne

Product reviews

R Tate

7 years ago

Date of purchase: 06/28/2017

What R Tate said about Thompson & Morgan:

Disappointment

The delivery of my garden ready plants was 3 days late and the plants had subsequently suffered. The plants were very small and I would not have considered them to be garden ready. They were packaged...

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Faye

Thompson & Morgan

7 years ago

I am so sorry that the plants arrived like this, your review is most useful to us as it lets us know which packaging needs to be improved on as it is simply not up to the job. It also indicates they suffered a longer delivery than expected so we can look into this. I am pleased to learn that our dedicated Customer Service team have issued the refund as you requested. ~ Kindest regards Faye

Product reviews

Trusted Customer

7 years ago

Date of purchase: 06/29/2017

Satisfied customer.

I received a lovely healthy plant, it was very well packaged so arrived in perfect condition.

Anne

Thompson & Morgan

7 years ago

Hi there, thank you for your kind review. I'm really pleased that your plant arrived healthy and in perfect condition. It's the only standard of service we expect and it's good to read that we're succeeding. Regards, Anne

John Ellis

7 years ago

Date of purchase: 06/29/2017

What John Ellis said about Thompson & Morgan:

Speedy prompt service plants were very good but am still a novice gardener more enthusiast than ability I can't fault Thompson and Morgan from my own experience

Anne

Thompson & Morgan

7 years ago

Hi there, thank you for letting us know that you've been pleased with your shopping experience with Thompson & Morgan. It's never too late to start gardening and enthusiasm is the main ingredient! If you ever need expert advice we're here to help. There's a section on our website for beginners which is really useful: https://www.thompson-morgan.com/gardening-for-beginners Happy Gardening! Regards, Anne

Trusted Customer

7 years ago

Date of purchase: 06/28/2017

The product itself was poor and didn't survive the journey.

Ryan B

Thompson & Morgan

7 years ago

Hi, thank you very much for your review. I am so sorry to hear that your item have not successfully arrived with you in good condition. I have arranged for a replacement to be sent out for you. If there is anything further I can help with, please do get in touch. Kind regards, Ryan

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Cabbage CollarsMore reviews of this product (1)View product websiteCan you really get excited about cabbage collars. Hope they work.

Campsis x tagliabuana Indian SummerMore reviews of this product (151)View product websiteHealthy looking plants, T&M are the best!

Tesco Clubcard - Standard Bay TreeMore reviews of this product (4)View product websiteBeautiful plants. Delighted!

Buddleja Buzzreg 3-in-1More reviews of this product (15)View product website

Large Patio PotMore reviews of this product (18)View product website

Solar Buzzkill Single PackMore reviews of this product (19)View product websiteSeem quite good but we still get flies, it doesn't seem to catch any

Cosmos bipinnatus Lemonadetrade Garden ReadyMore reviews of this product (53)View product websitePlants were damaged and broken

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyMore reviews of this product (52)View product websitePlants were rotten sticks with the majority of the leaves nocked off the rotting stork

Geranium Jackpot Mixed F1 Hybrid Garden ReadyMore reviews of this product (87)View product websiteVery small plants dried out - tried rescuing a couple but not sucessful

Begonia Non-Stop Mixed Garden ReadyMore reviews of this product (33)View product websitePlants were rotten and had turned to mush

36 FREE PerennialsMore reviews of this product (164)View product websiteThe product didn't survive the journey.

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