Theatre Tickets Direct Reviews

Thank you for your review. Unfortunately show cancellations are out of our control and were enforced by the government 's policies. We do apologise if your booking was not dealt with quickly enough. We had thousands of bookings to go through and worked as efficiently as possible considering the circumstances.

Thank you for your feedback. Would you mind elaborating? The booking your feedback refers to was for 42nd Street for 31st Oct 2018. The booking was made online and went through fine, so we would like to improve on whatever possibly was not satisfactory during that time, almost 2.5 years ago.

We are sorry you did not receive an immediate reply. Your email to us came in after 7pm on 15th March and our reply was sent the next day 16th March at 11.25am. We always aim to reply to all queries within 24 hours. Please check if our message possibly landed in your spam folder. If you have any further questions please contact us and we'll respond as soon as possible.