How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Theatre Tickets Direct Reviews | Customer Reviews Of http://www.theatreticketsdirect.co.uk/

Displaying all 19,156 reviews

Helen Kingsley

Feefo Verified

4 years ago

What Helen Kingsley said about Theatre Tickets Direct:

I have a ticket voucher to spend with theatre tickets direct. I got all through booking and then the voucher code was not recognised...I tried twice.- I ended up paying for my tickets

Date of purchase: 10/15/2021

Trusted Customer

Feefo Verified

4 years ago

No email confirmation received. Not everyone has ability to print tickets at home

Date of purchase: 10/09/2021

Mrs Karen Payne

Feefo Verified

4 years ago

What Mrs Karen Payne said about Theatre Tickets Direct:

Quick and easy to book, helpful employees.

Helpful staff, quick and easy to book and clear seating diagram. I Was worried I had not booked since cancellation by COVID but had no problems with credit note.

Date of purchase: 10/13/2021

Mrs Ella Goldsworthy

Feefo Verified

5 years ago

What Mrs Ella Goldsworthy said about Theatre Tickets Direct:

It was overall good but at the end of the booking there was a free gift offer but we only saw it as we clicked off the site and when we asked if we could still receive the gift we were told there was...

Product reviews

Date of purchase: 09/17/2021

Trusted Customer

Feefo Verified

5 years ago

Easy site to use very customer friendly.

It was easy to use the site and book the tickets i wanted. The seat plans were were very clear and simple to understand . Just printed the tickets off and i am ready to go.

Date of purchase: 10/10/2021

Penny Williams

Feefo Verified

5 years ago

What Penny Williams said about Theatre Tickets Direct:

The actual booking process was great but I thought I was going to be able to print out the tickets there and then so I knew I had them unfortunately that was not the case. As these tickets are for a...

Date of purchase: 10/11/2021

Dr Mary Kay Rudolph

Feefo Verified

5 years ago

What Dr Mary Kay Rudolph said about Theatre Tickets Direct:

Overall a really good service. Rest to use, etc. I do wish I could add multiple shows in my shopping cart and then pay all at the end

Date of purchase: 10/10/2021

Miss Zainab Ganiwalla

Feefo Verified

5 years ago

What Miss Zainab Ganiwalla said about Theatre Tickets Direct:

Easy

Easy to book

Date of purchase: 10/08/2021

Mr john twitchen

Feefo Verified

5 years ago

What Mr john twitchen said about Theatre Tickets Direct:

Why no tickets now!

I expected to receive my tickets, but I have none. I would not have booked in this way for the promise of tickets at a later date. I should have been warned. I wonder if I've been scammed.

Dominika

Theatre Tickets Direct

5 years ago

Thanks for your feedback. Due to coronavirus outbreak some theatres have a policy now to send tickets and check in information only 48 hours before the show. This is to ensure safety of all attendees and tickets will be despatched after you confirm you do not have any coronavirus symptoms before the performance.

Mr john twitchen

5 years ago

You have not addressed my complaint at all. Why, it's perfectly clear? I expected to receive tickets, but I have none. You should have warned me. Why was there no warning?

Date of purchase: 10/06/2021

Mr STEPHEN SOTHERAN

Feefo Verified

5 years ago

What Mr STEPHEN SOTHERAN said about Theatre Tickets Direct:

Great online theatre ticket booking site.

Excellent as alway. Used this site many times to book my theater ticket. Like the ease of booking your tickets and choosing the seats. Prices always seemed good and competitive. Used other sights in...

Product reviews