We have two charges on our Amex card for the purchase of gift vouchers that didn't go through.
I then purchased another voucher on a Visa but needed to send the voucher to another address. I asked...
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Dominika
Theatre Tickets Direct
4 years ago
Thank you for your feedback. We have only 1 successful booking from you and no further charges were taken from our end. We could not find any email from you asking for the change of the email. Possibly it was sent to another company. If this is still required please contact our customer service: info@theatreticketsdirect.co.uk. Thank you.
they don't offer cancel. Or exchange, most companies have since Pandemic started, I booked tickets by mistake and they refused to refund or exchange. Very poor customer services
Dominika
Theatre Tickets Direct
4 years ago
Thank you for your feedback. Your review refers to Mary Poppins booking on 22nd Dec which was cancelled and fully refunded. We offer cancellation protection at the time of booking, which covers you in case of unexpected illness.
It seemed to be easy to set up on line. However it isn't clear whether the Gift Voucher Confirmation and reference email is the actual voucher or whether this is still to come. The email is not very...
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk