What Mrs Margaret Johnston said about Theatre Tickets Direct:
Easy to navigate website and straightforward payment system. Good reduction on tickets.
Date of purchase: 09/28/2022
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Trusted Customer
Feefo Verified
4 years ago
It was easy to book and I liked it had ticket insurance, a bit high in price for it but ok as I don't go to the theatre often.
Product reviews
Date of purchase: 09/10/2022
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Mr Paul Cann
Feefo Verified
4 years ago
What Mr Paul Cann said about Theatre Tickets Direct:
Website very easy to traverse and lots of date, price and seating options clearly portrayed. Quick and easy, from viewing and purchasing.
Product reviews
Date of purchase: 08/03/2022
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Mr Simon Botham
Feefo Verified
4 years ago
What Mr Simon Botham said about Theatre Tickets Direct:
Absolute con. I paid nearly £200 for two tickets and a meal for 2. Then realised I had a clash within the hour, tried to cancel, having taken out a £6 cancellation protection. They refused to allow...
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Emily
Theatre Tickets Direct
4 years ago
Dear Simon,
Had you read the terms and conditions of Ticketplan, you would have known that ticket cancellation protection does not give you the right to cancel without a valid reason. Like with any insurance policy, there are terms and conditions clearly displayed when booking and there is a process to claim your money back after a valid proof of not being able to attend the show is submitted. Failure to read the terms can lead to incorrect assumptions as seen in your case. I hope you enjoy the pizza next time and read the terms and conditions of ticket refunds and exchanges before buying elsewhere.
Date of purchase: 09/26/2022
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Trusted Customer
Feefo Verified
4 years ago
I am in Central America and I have bought tickets for my sister in the UK. She got the email with the details but there's no instructions of how to book something if you are disabled. She needs a...
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Date of purchase: 09/27/2022
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Trusted Customer
Feefo Verified
4 years ago
You can only book one show at a time, not multiple shows in one check out basket.
Emily
Theatre Tickets Direct
4 years ago
Thanks for your feedback. Most shows can be booked together, however there are still some technical limitations that certain venues have, which do not allow multiple items in one basket.
Date of purchase: 09/24/2022
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Miss Martina Byene
Feefo Verified
4 years ago
What Miss Martina Byene said about Theatre Tickets Direct:
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk