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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

/5

5

4

3

2

1

483

93

70

87

385

1,118

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

10 months ago

Easy to order, well package and reasonable price

Excellent

0

SC

Susan Carpendale

Feefo Verified

10 months ago

What Susan Carpendale said about The Works:

Failed to supply half of order making delivery charge expensive

0

Trusted Customer

Feefo Verified

10 months ago

Order not delivered and cancelled

Didnt receive my actual order. Given refund when asked and queried but then asked them to reissue but they couldnt. I then had to go elsewhere to find alternative gifts due to time deadline.

0

ER

Elizabeth Rhodes

Feefo Verified

GBR

10 months ago

What Elizabeth Rhodes said about The Works:

Recommend- stress free transaction - would definitely order from them again

Excellent service - no complaints. Ordered 4 jigsaws to avoid postage cost but one was out of stock. Thought I would then have to pay the postage but no they still posted for free.

0

Trusted Customer

Feefo Verified

10 months ago

Took too long, lost parcel in warehouse

Terrible service. Waited nearly a month for my order. Two weeks after order placed I was told that part of my order couldn’t be fulfilled. Then was told courier expecting parcel. When I called to say...

0

Trusted Customer

Feefo Verified

10 months ago

0

EM

Emma

Feefo Verified

GBR

10 months ago

What Emma said about The Works:

Good Value but Poor Delivery Service

I do like The Works - good value for money. However, I placed an order (over £100.00) The Works use the delivery company EVRI who has 'lost' my parcel. When I contact The Works they said they...

0

Trusted Customer

Feefo Verified

10 months ago

Delivery is awful

I have had delivery issues at least 3 times ie not receiving a parcel because the products weren't available but when I immediately re-ordered it was accepted and did arrive - this happened twice,...

0

EW

Ewan

Feefo Verified

GBR

10 months ago

What Ewan said about The Works:

Very slow delivery

No spontaneous updates on order status, refund for one item without explanation. Other items received 3+ weeks after order date. Items that eventually arrived were good. Item that was out of stock...

0

Trusted Customer

Feefo Verified

10 months ago

Good service

Kept informed from order to delivery.An item was out of stock and prompt refund processed

0

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