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The Works Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-works | Feefo

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

1 month ago

Would recommend the word for their excellent service and good quality books

Ordered the books and they arrived when stated and were well packed. Granddaughter was delighted and loved every single book

Trusted Customer

Feefo Verified

1 month ago

Amazing value

Trusted Customer

Feefo Verified

1 month ago

Bring back online shopping!!

Discrimination against disabled people.

Donna Smith

The Works

1 month ago

Good afternoon, Thank you for your feedback. I do apologise that you are no longer able to shop online with the Works. Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun. Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Trusted Customer

Feefo Verified

1 month ago

Wonderful shop.

Ordered on line. No problems. My order came promptly, nicely packaged with no damages. Very good service and excellent value for money spent.

Jennifer Wood

Feefo Verified

GBR

1 month ago

What Jennifer Wood said about The Works:

Delivery Service closing down

I was please with the good I had ordered. HOWEVER I was sorry that you are stopping your postal delivery service as I am 80 years old and find it difficult to get into your shop in Devizes to find...

Trusted Customer

Feefo Verified

1 month ago

Having stop online shopping NONE

Donna Smith

The Works

1 month ago

Good afternoon, Thank you for your feedback. I do apologise that you are no longer to shop online with The Works. Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun. Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dean Foskett

Feefo Verified

GBR

1 month ago

What Dean Foskett said about The Works:

Questionable

Informed all the way. Dispatch time was slower than what I would of expected but at the cost of waiting an additional two days. Quality of the book was questionable - label was placed over spine and...

Trusted Customer

Feefo Verified

1 month ago

Bring the website back

The shops are always great but it's frustrating now that they don't all carry the same books and I have to go to multiple stores to find what I'm looking for. I think the decision to get rid of the...

Bekah Corrin

Feefo Verified

GBR

1 month ago

What Bekah Corrin said about The Works:

Stickers stuck to front cover… why?!

Received my book with a sticker on the front that wouldn’t come off properly so left a big sticky mess of glue and paper stuck to the front cover! Why put stickers on books?!!?

Stephen Brierley

Feefo Verified

GBR

1 month ago

What Stephen Brierley said about The Works:

The works

Very reasonable prices good selection of things to do and good books at a very good price.

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