Inspiring and empowering customers to read, learn, create and play
Service
3.5
/5
5
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824
121
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1,587
ratings over the past year
Displaying all 269,282 reviews
DE
Daniela E
Feefo Verified
1 year ago
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Trusted Customer
Feefo Verified
1 year ago
Great Team Works!
The staff is most helpful and competent.
Knowledgeable about the shop offer and current stock.
Always keen to make the customer experience satisfactory.
Great sense of teamwork.
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Trusted Customer
Feefo Verified
1 year ago
Fast Delivery
First Class
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Trusted Customer
Feefo Verified
1 year ago
Great products at an affordable price
Excellent products at a very reasonable price compared to Amazon,
Very quick delivery to my front door.
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Trusted Customer
Feefo Verified
1 year ago
Low budget product
Product defective, took over 2 weeks to resolve this.
Donna Smith
The Works
1 year ago
Good Afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team have resolved this issue and a refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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DC
Denise Clarke
Feefo Verified
Saltburn-by -the -sea
1 year ago
What Denise Clarke said about The Works:
Redcar store is the best
Always a good experience friendly staff always willing to help find what you need
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Trusted Customer
Feefo Verified
1 year ago
Good products spoiled by lazy packing
The range was good and the prices competitive
All spoiled by very lazy packing of the materials - a heavy pack of printer paper was packed loose in a bag with breakable things so they arrived...
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BR
Brooke
Feefo Verified
Woking
1 year ago
What Brooke said about The Works:
Great experience
Easy ordering process and easy collection. All at a great price. Highly recommended.
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PH
pamela hall
Feefo Verified
1 year ago
0
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Trusted Customer
Feefo Verified
1 year ago
The Works
An all round positive service, and dispatch/delivery service too.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.