Inspiring and empowering customers to read, learn, create and play
Service
3.5
/5
5
4
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1
846
123
80
108
455
1,612
ratings over the past year
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
12 years ago
Very good quality products at good prices!
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Trusted Customer
Feefo Verified
12 years ago
The goods arrived but the outer packaging was very poor,I sent an email making comment…
The goods arrived but the outer packaging was very poor,I sent an email making comment about the corrugated outer and my suggestions to improve the way the end user opens it and questioned just how...
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The Works
The Works
12 years ago
Good Morning
I do apologise that your items were not in suitable packaging.
From customer feedback, we are currently in the process of improving our packaging to improve our service to you.
Regards
The Works Customer Service
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Trusted Customer
Feefo Verified
12 years ago
Very pleased with the service
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Trusted Customer
Feefo Verified
12 years ago
Everything arrived on time, undamaged and (due to the offer) at an excellent price. What…
Everything arrived on time, undamaged and (due to the offer) at an excellent price. What more could I ask for
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Trusted Customer
Feefo Verified
12 years ago
very pleased with product,delivery service, will use again
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Trusted Customer
Feefo Verified
12 years ago
The delivery was very prompt and the product I bought was good value
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Trusted Customer
Feefo Verified
12 years ago
No problems at all.
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Trusted Customer
Feefo Verified
12 years ago
I only put "good" as I think that the web site is very slow. It has…
I only put "good" as I think that the web site is very slow. It has got better lately but is still not perfect!
The goods I order are always good value and the postage is fair.
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Trusted Customer
Feefo Verified
12 years ago
Fast delivery and all as described at a reasonable price.
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Trusted Customer
Feefo Verified
12 years ago
Sometimes items out of stock despite website saying in stock, really annoying!
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.