Inspiring and empowering customers to read, learn, create and play
Service
3.5
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5
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1
843
122
80
108
455
1,608
ratings over the past year
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
12 years ago
Clean easy to navigate website, delivery was within the stated time although the box containing…
Clean easy to navigate website, delivery was within the stated time although the box containing the books was a little damaged this could have something to do with the quantity of books within the...
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Trusted Customer
Feefo Verified
12 years ago
Books were damaged on delivery, after many emails finally going to receive a replacement 'hopefully'.
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Trusted Customer
Feefo Verified
12 years ago
Missed 2 deliveries had to drive completely out my way to collect. When opened package…
Missed 2 deliveries had to drive completely out my way to collect. When opened package the books were dirty. Some of the items were squashed, these were intended as xmas presents which I can not give...
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Trusted Customer
Feefo Verified
12 years ago
Excellent service and transaction.
Thank you.
Excellent service and transaction.
Thank you.
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Trusted Customer
Feefo Verified
12 years ago
I thought the books were very reasonably priced and they arrived in good condition. Not as…
I thought the books were very reasonably priced and they arrived in good condition. Not as big a selection as I'd hoped, but I still managed to find 6 books in the deal :)
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Trusted Customer
Feefo Verified
12 years ago
Speedy delivery, well-packed.
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Trusted Customer
Feefo Verified
12 years ago
Personally I think it should be made more obvious that an order maybe delivered in…
Personally I think it should be made more obvious that an order maybe delivered in parts rather than one lot, also while trying to place my latest order your offers confused the basket so I ended up...
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Trusted Customer
Feefo Verified
12 years ago
I did not receive my item! I paid for next day delivery. Very disappointing. However I…
I did not receive my item! I paid for next day delivery. Very disappointing. However I c
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Trusted Customer
Feefo Verified
12 years ago
Always excellent value for money, the artists materials are always really good.
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Trusted Customer
Feefo Verified
12 years ago
smooth transaction good coms very pleased
will use again so long as i'm not pestered with…
smooth transaction good coms very pleased
will use again so long as i'm not pestered with emails, advertsor calls
regards Jim Woolner
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.