Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
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1
483
93
70
87
385
1,118
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
13 years ago
I enjoy shopping at The Works because they offer great products and books for even greater…
I enjoy shopping at The Works because they offer great products and books for even greater prices. They also provide an excellent delivery service.
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Trusted Customer
Feefo Verified
13 years ago
Book arrived damage. The works couldn't send another one as they no longer have them…
Book arrived damage. The works couldn't send another one as they no longer have them in stock. Waiting for a refund...
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Trusted Customer
Feefo Verified
13 years ago
My first ordered contained a broken, poorly packaged item. I also received an item I…
My first ordered contained a broken, poorly packaged item. I also received an item I didn't order plus a missing item. Although inconvenient, customer service was very good and replaced the broken...
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Trusted Customer
Feefo Verified
13 years ago
Good product, good price and quick delivery
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Trusted Customer
Feefo Verified
13 years ago
I was very happy with the service I received from the Works. Thanks
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Trusted Customer
Feefo Verified
13 years ago
The range of products is excellent, as are the prices.
The delivery too is also first…
The range of products is excellent, as are the prices.
The delivery too is also first class.
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Trusted Customer
Feefo Verified
13 years ago
Order received quite quickly and as advertised.
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Trusted Customer
Feefo Verified
13 years ago
i ordered my products a month ago now and still waiting for another item ! very…
i ordered my products a month ago now and still waiting for another item ! very poor service I will not use again , my stuff finally arrived few days ago and one book is missing ive waited that long...
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Trusted Customer
Feefo Verified
13 years ago
I was very pleased with the quality of the goods and the prompt delivery.The company, however,…
I was very pleased with the quality of the goods and the prompt delivery.The company, however, should remove stickers stating that the price of the holders was £1.99 when they then proceed to charge...
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Trusted Customer
Feefo Verified
13 years ago
ordered twice from here first time ordered 2 hand held fans but after using the…
ordered twice from here first time ordered 2 hand held fans but after using the first fan for about a week (only used now and again for hot flushes) and it stopped working, the 2nd fan isn't very...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.