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The Works Reviews

http://www.theworks.co.uk
Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.5
/5

5

4

3

2

1

1,753

170

39

33

161

2,156

ratings over the past year

Displaying all 267,808 reviews
Trusted Customer
11 years ago
Date of purchase: 08/31/2013
Thank you for prompt delivery too.
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Trusted Customer
11 years ago
Date of purchase: 09/09/2013
My books came in 3 deliveries. I had to contact the customer service as the…
My books came in 3 deliveries. I had to contact the customer service as the deliveries came in a bit later than expected. But the books are good and came in mint condition.
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Trusted Customer
11 years ago
Date of purchase: 09/03/2013
fast service excellent value for money
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
No problems with ordering or delivery
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Trusted Customer
11 years ago
Date of purchase: 09/09/2013
THE SHOPS ARE GREAT BUT THE WEBSITE AND THE SUPPROT OF THE WEBSITE IS AWFUL
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
Easy to use website, great value goods, delivery prompt. Altogether, wouldn't hesitate to buy from…
Easy to use website, great value goods, delivery prompt. Altogether, wouldn't hesitate to buy from again.
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Brilliant service and fanatic books
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Trusted Customer
11 years ago
Date of purchase: 09/03/2013
Unfortunately the website is frequently incorrect as to what items are in stock and in…
Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.
Merchant Logo
The Works
The Works
10 years ago
Good Afternoon Thank you for your feedback. Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out. We do apologise for any inconvenience or disappointment this may cause. Regards The Works Customer Service
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
Product and price was good however, could of got here sooner. Thank you
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Trusted Customer
11 years ago
Date of purchase: 09/09/2013
terrible delivery service good products but not efficient with delivery or communication...
terrible delivery service good products but not efficient with delivery or communication...
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The Works
The Works
11 years ago
Good Morning Thank you for your feedback. I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion. It is from customer feedback that we are able to review and improve our services to you. Regards The Works Customer Service
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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01213136050
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
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About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.