Merchant Logo

The Works Reviews

Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.5
/5

5

4

3

2

1

1,667

167

35

33

155

2,057

ratings over the past year

Displaying all 267,905 reviews
Trusted Customer
11 years ago
Date of purchase: 09/18/2013
Excellent service, thank you..
Trusted Customer
11 years ago
Date of purchase: 09/17/2013
My books arrived with very little delay and were well packaged and in excellent condition.…
My books arrived with very little delay and were well packaged and in excellent condition. No complaints!
Trusted Customer
11 years ago
Date of purchase: 09/13/2013
Delivery took to long and there were no updates on the order. I had to…
Delivery took to long and there were no updates on the order. I had to conatct customer services after 6 working days had passed and I still had no idea where the books were.
Trusted Customer
11 years ago
Date of purchase: 09/16/2013
Speedy delivery, very pleased with product.
Trusted Customer
11 years ago
Date of purchase: 09/19/2013
Excellent price I have recommended friends the only thing is its slow delivery but when…
Excellent price I have recommended friends the only thing is its slow delivery but when it's free on orders over £20 and the value for money is excellent you can't complain about the delivery.
Trusted Customer
11 years ago
Date of purchase: 09/03/2013
Excellent Service quick delivery
Trusted Customer
11 years ago
Date of purchase: 09/18/2013
Excellent value and service. Quick delivery and well packaged.
Trusted Customer
11 years ago
Date of purchase: 09/18/2013
Book quality was good, delivery was fairly quick
Trusted Customer
11 years ago
Date of purchase: 09/06/2013
Fast service
Trusted Customer
11 years ago
Date of purchase: 09/21/2013
great service
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Read all
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.