Merchant Logo

The Works Reviews

Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.5
/5

5

4

3

2

1

1,658

163

35

34

154

2,044

ratings over the past year

Displaying all 267,949 reviews
Trusted Customer
11 years ago
Date of purchase: 09/24/2013
Books were well packed and in excellent condition. They arrived about five days later. That…
Books were well packed and in excellent condition. They arrived about five days later. That was fine by me because Ithey were delivered free
Trusted Customer
11 years ago
Date of purchase: 09/13/2013
Ordered frames which were taken out of packaging and packed loose in a flimsy Jiffy…
Ordered frames which were taken out of packaging and packed loose in a flimsy Jiffy bag with no bubble wrap. Frames were cracked and unusable (intended for my wedding). On the plus side the works...

Read all
Trusted Customer
11 years ago
Date of purchase: 09/19/2013
I ordered some books for Christmas presents and they arrived in good order. I would just like…
I ordered some books for Christmas presents and they arrived in good order. I would just like to mention that I found the website very slow and not easy to manage but I perservered!
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
I really love the Works-both the stores and online.Can't believe how cheap their products are.I bought…
I really love the Works-both the stores and online.Can't believe how cheap their products are.I bought everyone of the Kipper reading books for my grandson Joe and he has loved every one.I also...

Read all
Trusted Customer
11 years ago
Date of purchase: 09/20/2013
Delivery service is too long
Trusted Customer
11 years ago
Date of purchase: 09/23/2013
12 out of 30 books i ordered came ruined as the stickers had been taken…
12 out of 30 books i ordered came ruined as the stickers had been taken off with what looked like a knife and were badly scratched. 6 replacements were sent out but i still ended up having to give...

Read all
Trusted Customer
11 years ago
Date of purchase: 09/12/2013
I have no complaints at all. Books all reasonably priced and delivered FREE.
Trusted Customer
11 years ago
Date of purchase: 09/21/2013
I still haven't got my order!!!!
Trusted Customer
11 years ago
Date of purchase: 09/11/2013
Great prices and quick delivery.
Trusted Customer
11 years ago
Date of purchase: 09/24/2013
Very fast delivery and very well priced thank you
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Read all
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.