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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

424

335

977

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

1 year ago

Great variety

First class service Good selection of books etc Lot of variety

Trusted Customer

Feefo Verified

1 year ago

Rubbish

Absolutely rubbish. I brought a toy that came broken, contacted the works and they said they would offer me 20% off and that I had to return to store when it was an online order for a redund. I asked...

Donna Smith

The Works

1 year ago

Good morning, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. We can confirm that any items can be returned to any one of our stores, alternatively Please click on the link below to arrange a collection from our Courier Evri. https://www.hermesparcelreturn.co.uk/directReturns/return?clientId=235&childId=000 1. You may choose to have the parcel collected or to go to a parcel shop. 2. Access the system through the link and complete the form giving your address, collection date, order number etc. 3. Once this is completed you will be given a barcodeto attach to the parcel, please make a note of the collection reference for tracking purposes. 4. The courier will scan the barcode on collection. 5. If this is a large item, you need to contact our Customer Service for assistance. Please note returns can take up to 2 weeks to be refunded. We sincerely apologise for any inconvenience caused. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

David Harrison

Feefo Verified

1 year ago

Dragonfly

Feefo Verified

Derbyshire

1 year ago

What Dragonfly said about The Works:

Excellent service and quality

Product was as described, arrived in good time, wax delivered to my safe place and quality was as expected. I would definitely use them again and will would recommend then with confidence.

Trusted Customer

Feefo Verified

1 year ago

Catherine Strafford

Feefo Verified

Erdington B23 5PS

1 year ago

What Catherine Strafford said about The Works:

Works for me

Ordered on line, delivery was great, shopped before from the works, always excellent service and value for money, lots of bargains

Cl?udia Teles

Feefo Verified

1 year ago

Trusted Customer

Feefo Verified

1 year ago

fast efficient service

Fast efficient service. All products received in good condition. All nice items as expected

Trusted Customer

Feefo Verified

1 year ago

Excellent serv8ce

Very efficient

Kathryn Webber

Feefo Verified

Denton

1 year ago

What Kathryn Webber said about The Works:

Katy

So easy to order quick delivery

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