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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

425

336

979

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

1 year ago

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Brillant

Lesley Scarola

Feefo Verified

Basildon

1 year ago

What Lesley Scarola said about The Works:

Quick and efficient

Trusted Customer

Feefo Verified

1 year ago

Excellent service

Excellent service speedy delivery

Trusted Customer

Feefo Verified

1 year ago

Poor customer service

Poor. When my order went missing ( with la local Evri courier) The Works customer service team basically said I needed to deal with the courier, effectively washing their hands if responsibility....

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Marta

Feefo Verified

Leeds

1 year ago

Trusted Customer

Feefo Verified

1 year ago

One of my favourite places.

Always speedily dispatched, and delivered promptly by our very efficient local Evri courier. I don't often need to call them, but if I do they are always lovely.

Barbara Orlowska

Feefo Verified

Edinburgh

1 year ago

What Barbara Orlowska said about The Works:

Good

Good price and quick shipping 😁

Lorraine Foster

Feefo Verified

Taunton Somerset

1 year ago

What Lorraine Foster said about The Works:

Works

I never received my parcel and I did not get a refund would never buy from this company again

Donna Smith

The Works

1 year ago

Good Afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Christina singleton

Feefo Verified

1 year ago

Trusted Customer

Feefo Verified

1 year ago

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