I emailed prior to purchase and had such a lovely detailed reply. What a lovely company to deal with. I’d thoroughly recommend.
Sam C
The Wool Company
9 months ago
Thank you for taking the time to leave a 5-star review and the recommendation. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Product reviews
Sam C
The Wool Company
9 months ago
Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Sam C
The Wool Company
9 months ago
Thank you for your positive feedback comments. We are delighted you have received excellent customer service from us and that the Seconds Extra Large Merino Sheepskin was the perfect choice for your husband. The Wool Company is a small UK business that takes pride in offering beautiful products across all our ranges. We are always happy to help and look forward to welcoming you back in the future.
Easy to use credited, products despatched as stated and arrived when expected.
Sam C
The Wool Company
9 months ago
Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always reassuring to know that ordered items are dispatched promptly and arrive with our customers quickly. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.
Product reviews
Sam C
The Wool Company
9 months ago
Thank you for taking the time to leave a 5-star review and for your continued support. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Sam C
The Wool Company
9 months ago
Thank you for taking the time to leave a 5-star review and for your continued support. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Thank you for leaving us 5-star feedback. We are delighted you found the service fast and helpful, and we hope to welcome you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for your positive feedback comments. We are delighted you have received excellent customer service from us and that the Luxury Oval Sheepskin Pet Bed Cornsilk was the perfect choice for you. The Wool Company is a small UK business that takes pride in offering beautiful products across all our ranges. We are always happy to help and look forward to welcoming you back in the future.
Thank you for leaving us 5-star feedback. We are delighted you found the service fast and helpful, and we hope to welcome you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
No issue with service. Good communication and prompt delivery.
Would be happy to use this company again.
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always reassuring to know that ordered items are dispatched promptly and arrive with our customers quickly. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Hello, We are sorry if you did not see that most countries charge duty/import tax at the point of entry. The USA is one of these countries. On our website, we do ask customers to make themselves aware of charges. This is under 'delivery-returns, International Delivery, Customs and Import Duties. All carriers to the USA will have the same guidance from the American Government. We are always happy to help via email or telephone before purchases are made and will do all we can to support our customers.
Product reviews
www.thewoolcompany.co.uk
The Wool Company
10 months ago
So sorry to see only 1 star for the Enchanted Forest Mohair Throw. This is a very popular throw and normally very well received. It may be that the duty charges applied at the point of entry into the USA have influenced your rating. We do hope the throw keeps you warm and in time becomes a favourite!.
Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always reassuring to know that ordered items are dispatched promptly and arrive with our customers quickly. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with your new Duchess Merino Blanket. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always reassuring to know that ordered items are dispatched promptly and arrive with our customers quickly. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Date of purchase: 09/23/2025
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Feefo Verified
10 months ago
Outstanding
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always reassuring to know that ordered items are dispatched promptly and arrive with our customers quickly. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review and the recommendation. We are delighted you have received outstanding customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.
Lovely navy colour blanket and feels soft. Sam provided Excellent customer service from start to finish.
Sam C
The Wool Company
10 months ago
Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.
Product reviews
Sam C
The Wool Company
10 months ago
Thank you for your positive feedback comments. We are delighted you have received excellent customer service from us and that the Duchess Merino Blanket Navy Double was the perfect choice for you. The Wool Company is a small UK business that takes pride in offering beautiful products across all our ranges. We are always happy to help and look forward to welcoming you back in the future.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.