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The Wool Company Reviews

https://www.thewoolcompany.co.uk
Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

819

25

5

3

2

854

ratings over the past year

Displaying all 11,450 reviews
Trusted Customer
12 years ago
Date of purchase: 07/17/2012
arrived very promptly
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Trusted Customer
12 years ago
Date of purchase: 07/14/2012
It was sent to my daughter for my first grandchild she was very pleased and…
It was sent to my daughter for my first grandchild she was very pleased and said it was beautifully wrapped and arrived on time thank you
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Trusted Customer
12 years ago
Date of purchase: 07/13/2012
Goods as promised, perfect quality and packaging, brisk delivery, nice email communication.
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Trusted Customer
12 years ago
Date of purchase: 07/12/2012
The service was good with regular updates on the order process.
The service was good with regular updates on the order process.
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The Wool Company
The Wool Company
12 years ago
Thank you for your helpful feedback. I am sorry the pashmina arrived creased: they do leave us in an uncreased condition but clearly yours has suffered somewhat during its journey. If we were to send it boxed rather than in a strong plastic bag it would cost more to send and we would need to pass on that cost, however we will definitely discuss this at our next appropriate meeting. If you choose to buy another shawl please contact me or Jess directly and we will absolutely ensure it arrives in excellent condition. For future reference we do offer a high quality gift wrap service. Thanks again for taking the time to gives us your feedback. Best regards Harry Mayman
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Trusted Customer
12 years ago
Date of purchase: 07/15/2012
Easy website. Goods came quickly.
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Trusted Customer
12 years ago
Date of purchase: 07/12/2012
Excellent quality products and delivery so sharp and effective. Thank you. Still awaiting some socks…
Excellent quality products and delivery so sharp and effective. Thank you. Still awaiting some socks and I believe you have made an error. I must await final delivery to check. Lovely soft baby...

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Trusted Customer
12 years ago
Date of purchase: 07/14/2012
Website easy to use, parcel well packaged and received very quickly.
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Trusted Customer
12 years ago
Date of purchase: 07/15/2012
good
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Trusted Customer
12 years ago
Date of purchase: 07/01/2012
I cannot rate this company high enough. The customer service was excellent, really friendly and helpful.…
I cannot rate this company high enough. The customer service was excellent, really friendly and helpful. The speed of delivery and credit when needed was also really fast. I have already recommended...

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Trusted Customer
12 years ago
Date of purchase: 05/28/2012
Payment could be easier. I would prefer to pay be credit or debit card.
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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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01208 821113
Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom
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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.