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The Wool Company Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

814

23

5

3

1

846

ratings over the past year

Displaying all 11,508 reviews
Trusted Customer
12 years ago
Date of purchase: 09/15/2012
package was in my brother place in 5 days perfectly packed and safe.
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Trusted Customer
12 years ago
Date of purchase: 09/15/2012
delivery excellent
delivery excellent
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The Wool Company
The Wool Company
12 years ago
Thank you very much for this really helpful and useful comment. We have just had a quick discussion about this in the office and will address your issue fully in our next product meeting. We plan to have this resolved in the next couple of months if not sooner and any suggestions as to how you would like it to look will also be much appreciated. Best regards Harry Mayman
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
Excellent service and constant updating. Great!!!!
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
Good choice of delivery options, despatched quickly, would definitely use again
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
Website was easy to navigate . The delivery service was excellent; I placed my order…
Website was easy to navigate . The delivery service was excellent; I placed my order on a Saturday and my baby sheepskin was delivered to me on the Tuesday at 08:30am. I thought it was excellent.
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
Service was, as always,prompt and efficient.
Service was, as always,prompt and efficient.
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The Wool Company
The Wool Company
12 years ago
I am sorry you didn't like the shawl. The light unbound edging finish on this shawl is actually intentional and we have tried to show it in the images and in the description, but clearly we didn't succeed, for which I apologise. I have now updated our description to clarify it. I hope we can meet your expectations better in future. Regards Harry Mayman
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
prompt delivery, very pleased with the shawl.
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Trusted Customer
12 years ago
Date of purchase: 09/06/2012
The item I ordered was out of stock, the Wool Company were very good informing…
The item I ordered was out of stock, the Wool Company were very good informing me when the goods would be in and sending them quickly once they had arrived. Had a conversation with a very helpful...

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Trusted Customer
12 years ago
Date of purchase: 09/13/2012
Really beautiful product, amazing service. Packaging (for the white baby lambskin) could have been ALOT…
Really beautiful product, amazing service. Packaging (for the white baby lambskin) could have been ALOT better.
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Trusted Customer
12 years ago
Date of purchase: 09/12/2012
I decided to invest in a new duvet ( as I already have the under cover…
I decided to invest in a new duvet ( as I already have the under cover and a pillow) one day and it was there by the next. I was given a slot for delivery which I could change if it was not...

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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom
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About The Wool Company
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.