Thank you very much for this really helpful and useful comment. We have just had a quick discussion about this in the office and will address your issue fully in our next product meeting. We plan to have this resolved in the next couple of months if not sooner and any suggestions as to how you would like it to look will also be much appreciated.
Best regards
Harry Mayman
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
Excellent service and constant updating. Great!!!!
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Trusted Customer
12 years ago
Date of purchase: 09/14/2012
Good choice of delivery options, despatched quickly, would definitely use again
Website was easy to navigate . The delivery service was excellent; I placed my order on a Saturday and my baby sheepskin was delivered to me on the Tuesday at 08:30am. I thought it was excellent.
I am sorry you didn't like the shawl. The light unbound edging finish on this shawl is actually intentional and we have tried to show it in the images and in the description, but clearly we didn't succeed, for which I apologise.
I have now updated our description to clarify it. I hope we can meet your expectations better in future.
Regards
Harry Mayman
The item I ordered was out of stock, the Wool Company were very good informing me when the goods would be in and sending them quickly once they had arrived. Had a conversation with a very helpful...
I decided to invest in a new duvet ( as I already have the under cover and a pillow) one day and it was there by the next. I was given a slot for delivery which I could change if it was not...
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.