great quality, well packaged. Am delighted with my purchase. thanks
Product reviews
Date of purchase: 03/14/2018
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Trusted Customer
8 years ago
On this occasion an essential installation was left out of the delivery which was inconvenient. The window film was also the wrong size for my windows. I later checked and the order email did confirm...
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The Window Film Company
The Window Film Company
8 years ago
Hi and thank you for taking the time to leave us a review. Please accept our apologies that something was missing from your order and we'll be in contact directly to find out what this was. Many thanks for your feedback.
Date of purchase: 03/14/2018
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Trusted Customer
8 years ago
What Trusted Customer said about The Window Film Company:
It was the 3rd film I had bought but the instructions where different to what I had in front of me so I ended up making a mistake, I messaged the company on their website and asked if I could re...
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The Window Film Company
The Window Film Company
8 years ago
Hello and thank you for your feedback. We are sincerely sorry that you did not receive the relevant fitting instructions for your order and that we do not appear to have received your direct message. A member of the team will be in contact today to discuss this further with you and many thanks again for taking the time to leave us a review.
Date of purchase: 03/14/2018
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Trusted Customer
8 years ago
What Trusted Customer said about The Window Film Company:
I have used a competitor in the past, and felt the packaging of the film was nicely presented. It was very easy to apply, the variety in pattern was excellent. I would definitely use you again.
Date of purchase: 03/14/2018
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Trusted Customer
8 years ago
What Trusted Customer said about The Window Film Company:
Delivery was a nightmare. Receiving messages from the courier saying it had been rescheduled at my request when in fact I hadn’t changed it.
The Window Film Company
The Window Film Company
8 years ago
Hello and thank you for your feedback. Please accept my apologies once more for the courier delay and the messages we discussed regarding rearranging your delivery - we appreciate that this was confusing and frustrating for you. Further to this, I am very sorry that you are not satisfied with the film itself - this is disappointing to hear. As we want all of our customers to be completely happy, a member of the team will be back in contact to discuss this with you further. Many thanks again for taking the time to leave us a review.
Product reviews
Date of purchase: 03/14/2018
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Trusted Customer
Auchtermuchty
8 years ago
What Trusted Customer said about The Window Film Company:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
