Thank you for taking the time to provide us with your feedback. I am concerned to learn you haven't receieved your order yet and I have been investigating this further with our courier. I have emailed you to discuss this with you as I was unable to reach you by phone. If there is anything else I can help with please don’t hesitate to contact me.
Hannah
The White Company - US Website
The White Company - US Website
10 years ago
Thank you for your taking the time to provide us with your feedback. I am concerned to learn you haven't receieved your order yet and I have been investigating this further with our courier. I have emailed you to discuss this with you further as I was unable to reach you by phone. If there is anything else I can help with please don’t hesitate to contact me.
Hannah
Date of purchase: 06/03/2015
0
Share
Trusted Customer
10 years ago
Once you get the kinks out it will be fine, the products are wonderful!
Product reviews
Date of purchase: 06/01/2015
0
Share
Trusted Customer
10 years ago
Attentive, polite, excellent at keeping one informed about shipping progress.
never understood the discounts, free shipping, had to ask all the time...takes forever to get it right
The White Company - US Website
The White Company - US Website
10 years ago
Thank you for your feedback. I am delighted to hear that you are pleased with the product you purchased and I am sorry for any confusion caused by the discount. I would love to discuss your shopping experience with you further and I have sent you an email with my contact details. I look forward to hearing from you.
Hannah
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
