Great service from The Soap Kitchen at a competitive price.
Review Management
The Soap Kitchen Limited
4 years ago
Thank you for your review, is there anything we could do to make your experience 5*? :)
Trusted Customer
4 years ago
Choose a different (more reliable, more careful) carrier than DPD.
Product reviews
Date of purchase: 11/19/2021
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Trusted Customer
4 years ago
I really like the quality of the products and the customer service is great, any questions I have are answered with honesty and integrity which is very important to me.
Review Management
The Soap Kitchen Limited
4 years ago
Thank you for your lovely review, we really appreciate your feedback!
Product reviews
Date of purchase: 11/17/2021
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JS
June Sutherland
Cumbria
4 years ago
What June Sutherland said about The Soap Kitchen Limited:
I enjoy shopping online with them Great customer service, really helpful and understanding too when I have phoned. Very prompt sending out orders, and always reliable.
Review Management
The Soap Kitchen Limited
4 years ago
Thank you for your lovely review!
Product reviews
Date of purchase: 11/19/2021
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ST
Sara Ellen Towner
4 years ago
What Sara Ellen Towner said about The Soap Kitchen Limited:
What Miranda Jane Ridgway said about The Soap Kitchen Limited:
Very speedy delivery, safely packaged, excellent quality and value
Review Management
The Soap Kitchen Limited
4 years ago
Thank you for your kind review!
MR
Miranda Jane Ridgway
4 years ago
Opened the body wash kit yesterday, first time I have bought this. Extremely disgruntled - NO instructions of any kind. In the absence of any clues for use, I saw no alternative but t mix all of the contents together. Which has been disastrous -skin stained, bottles ruined. Would it be so difficult to include instructions? Complete waste of £15, not happy at all
Review Management
The Soap Kitchen Limited
4 years ago
Hi there,
Thank you for your reply.
All instructions for these kits are provided on our website for you to download at your convenience, we are trying to be more environmentally conscious by reducing the amount of paper and packaging used in our orders. If you would like us to email a copy of the instructions to you please do let us know.
Product reviews
Date of purchase: 11/15/2021
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CW
Carole Wilthew
4 years ago
What Carole Wilthew said about The Soap Kitchen Limited:
Top rate service and products
Review Management
The Soap Kitchen Limited
4 years ago
Thank you for your review! :)
Product reviews
Date of purchase: 11/16/2021
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Sandra Trent
Castlewellan Northern Ireland
4 years ago
What Sandra Trent said about The Soap Kitchen Limited:
Very disappointed. I have customs fees to pay on top of my order: 34,50€. I think you could mention it . That means it is now too expensive to ship from England. I have less tax with China. I don’t...
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Review Management
The Soap Kitchen Limited
4 years ago
Thank you for your review.
We do apologise for this, however these fees are set by local customs authorities of the chosen delivery destination, we do not have any control over this I'm afraid.
Apologies again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
