The Sleep Station is no longer an active Feefo customer
Displaying all 50 reviews
Trusted Customer
3 years ago
Friendly, efficient service
Friendly and efficient, promised overnight delivery and the headboard duly arrived next day
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Trusted Customer
3 years ago
Great!
Great product at a good price. Quick delivery.
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JH
Julie Holmes
3 years ago
What Julie Holmes said about The Sleep Station:
Excellent speedy service
Fast service. Responded very quickly to my email regarding a query I had. Kept me updated about my delivery.
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Trusted Customer
3 years ago
9/10
Everything fine. Except. The delivery postcode was NOT given correctly to the delivery department. Good job the driver phoned ahead to confirm the time slot.
Matt Chambers
The Sleep Station
3 years ago
I'm sorry to hear that! The order is sent out automatically to the delivery company via our order system so the details sent are exactly what the customer inputs - i can only assume an error was made down the chain somewhere!
I cannot put your info here to check but if you like i can email over the details and my apologies for the trouble!
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Trusted Customer
3 years ago
Disappointed with mattress and delivery
My experience with sleep station was fine. Reason for 3 star is delivery took place at 6:30am which is unreasonable time snd the mattress itself is not soft tension described; which is a problem with...
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Matt Chambers
The Sleep Station
3 years ago
I'm sorry about the early delivery - the delivery company will always book in the time prior to arrival and they do start delivering early; while this early time can work very well for some people it may well be inconvenient for others, but if a time slot is unsuitable it can be refused.
As for the mattress - this is designated as a 'soft tension' but please be aware that:
1) The mattress will take a little time to acclimatize to the room it is in as well as for the filaments to settle (regular turning and rotating is needed to help this) the mattress will soften in a fairly short order.
2) If you have been sleeping on the same mattress for a number of years it will take time for you to adjust to the new mattress and after an amount of time mattresses generally soften so even a new 'soft' mattress will feel 'harder' than an older mattress.
Thank you for your order and review - if you have any further questions please do not hesitate to get in touch!
Trusted Customer
3 years ago
I take on board the feedback that the mattress will soften over time. The mattress was delivered within the time frame and is excellent quality. Lovely customer service representative too
Trusted Customer
3 years ago
I have upgraded my experience to 4.5 stars and would recommend to others despite the unfortunate delivery time which is not their fault
Matt Chambers
The Sleep Station
3 years ago
Thank you very much it is appreciated!
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Trusted Customer
3 years ago
quick delivery
quicker delivery and given date before hand. the quolity is ok. strong build but paint work could be cleaner finish
Matt Chambers
The Sleep Station
3 years ago
Thank you for your comments we will pass this onto the manufacturer!
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Trusted Customer
3 years ago
Excellent professional service.
Excellent service all round. Very efficient and professional. Will definitely recommend to anyone needing a new bed.
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HQ
hugh queen
3 years ago
What hugh queen said about The Sleep Station:
Very fast delivery and great communication throughout the delivery.
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Trusted Customer
3 years ago
Amazong service from start to finish. Great value.
Delivery swift and efficent. Friendly team from customer service to drivers.
Matt Chambers
The Sleep Station
3 years ago
Thank you for your comments and review - it is greatly appreciated!
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MC
Matthew Chambers
3 years ago
What Matthew Chambers said about The Sleep Station:
Excellent
Delivery was on time and the product is exactly what i needed. Would recommend.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
