How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Present Tree Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-present-tree-ltd | Feefo

Displaying all 6,314 reviews

Yvette Deane

Feefo Verified

GBR

21 hours ago

What Yvette Deane said about The Present Tree:

Easy to use web site

The Present Tree

4 hours ago

We are pleased to hear you found the website easy to use and that your experience was straightforward.

Product reviews

Date of purchase: 04/30/2026

Rachel

Feefo Verified

GBR

22 hours ago

What Rachel said about The Present Tree:

Great healthy tree, on time

Delivery on time via Royal Mail

The Present Tree

5 hours ago

We are pleased to hear the tree arrived healthy and that delivery was smooth and on schedule.

Product reviews

Date of purchase: 04/28/2026

Trusted Customer

Feefo Verified

23 hours ago

Lovely website which was easy to use. Delivery on time.

The Present Tree

5 hours ago

We are glad you had a smooth experience from browsing through to delivery arriving on time. It is good to know everything felt straightforward and reliable.

Product reviews

Date of purchase: 04/30/2026

Trusted Customer

Feefo Verified

1 day ago

Easy to use website

The Present Tree

5 hours ago

We are so glad that you found the website easy to use!

Product reviews

Date of purchase: 04/23/2026

J P

Feefo Verified

1 day ago

What J P said about The Present Tree:

Excellent. Perfect present as memorial.

The Present Tree

5 hours ago

We are truly pleased to hear the gift felt right for such a meaningful occasion and served as a fitting memorial. 🌳 ❤️

Product reviews

Date of purchase: 04/22/2026

Trusted Customer

Feefo Verified

3 days ago

great service

Product reviews

Date of purchase: 04/24/2026

Emily Dellipiani

Feefo Verified

3 days ago

What Emily Dellipiani said about The Present Tree:

Great service! Quick delivery.

The Present Tree

5 hours ago

We really appreciating you sharing your experience with The Present Tree!

Product reviews

Date of purchase: 04/24/2026

mrs s g shawley

Feefo Verified

GBR

4 days ago

What mrs s g shawley said about The Present Tree:

Excellent service very quick delivery or though I did ask for a certain delivery date and they delivered a day early

The Present Tree

5 hours ago

We are so glad to hear that you had a pleasant experience with us.

Product reviews

Date of purchase: 04/19/2026

Trusted Customer

Feefo Verified

4 days ago

A happy customer

Service no problems with. Satisfied.

The Present Tree

6 hours ago

We are so pleased to hear this! Thank you for taking the time to share your experience.

Product reviews

Date of purchase: 04/19/2026

Allison Cragg

Feefo Verified

4 days ago

What Allison Cragg said about The Present Tree:

So sorry, a bit disappointed

Delivery was earlier than expected which sounds great but it meant we had to give the present before the birthday to ensure the tree didn’t die. Presentation is lovely but tree itself was was...

The Present Tree

6 hours ago

We are sorry to hear the timing and the tree itself did not meet your expectations, especially for such an important occasion. We are pleased the presentation was appreciated, but it is clear the overall result fell short of what you should expect at this level. If you would like please contact hello@thepresenttree.com, we would be happy to look into this further and see how we can put things right for you.

Product reviews

Date of purchase: 04/09/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by The Present Tree

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo

The Present Tree Reviews

Passion FlowerMore reviews of this product (1)View product websiteGood quality and perfectly wrapped for posting with no damage

Wild Plum treeMore reviews of this product (824)View product websiteA milestone birthday gift, this wild plum tree apparently arrived looking very healthy & well protected in its packaging.

Rose bushMore reviews of this product (151)View product websiteBought as a gift for a friend who recently retired. A lovely website, easy to use and delivery was very good and on time. Friend loves her new rose 🌹

JasmineMore reviews of this product (2)View product websiteWell received as a gift. Great service

Silver Birch treeMore reviews of this product (189)View product website

Gift HamperMore reviews of this product (421)View product website

Olive treeMore reviews of this product (585)View product websiteGreat customer service to resolve an issue and beautifully presented

Cherry TreeMore reviews of this product (504)View product website

Gift HamperMore reviews of this product (421)View product websiteAbsolutely fantastic.Beautiful packaging great gift

Personalised GiftsMore reviews of this product (238)View product websiteThe brass plaque bought with the tree was so perfect.I had all my new grandson Albert’s birth details.love it

Hawthorn treeMore reviews of this product (183)View product websiteAbsolutely fantastic gift,the tree itself was so healthy and the care kit is brilliant.my son a future daughter in law live it .It was a gift for the birth of my 1st grandson Albert

Olive treeMore reviews of this product (585)View product websitePurchased a small olive tree for a 50th birthday present. as delivered on time . Very well packed. Tree as very healthy. Would highly recommend to family and friends.

Rowan treeMore reviews of this product (338)View product websiteDelivery was earlier than requested so had to give present to my mum earlier than her birthday. It was for her 80th. Presentation was beautiful but unfortunately when she opened it, the ‘tree’ was...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?